Southern Comfort - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 4
- Bathrooms: 3.5
- Smoking: Non-smoking
- Beds: King: 3, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Cable Satellite
- Washer Dryer
- Pet Friendly
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Best place ever
We had an awesome vacation and the cabin was top knotch. No human interaction, they send you a code and check out was a matter of just closing the door. We Wil definitely be back!!Would recommend to others? Yes
Thank you for your wonderful 5-star review, Stephen! It is great to hear that you enjoyed your recent visit to Southern Comfort. We certainly enjoyed having you as our guest, and we hope you will choose to visit us again on your next trip to Gatlinburg!
it was great the cabin was beautiful and my family enjoyed every bit.Would recommend to others? Yes
Thank you for your kind review, Courtney! We are happy to hear you and your family enjoyed your stay. We hope you will consider staying with us again in the future.
Surpassed my expectations!
I stayed in the Souther Comfort Cabin and it was a fantastic stay! The cabin was very clean, perfectly functional, and perfectly accommodating. I had 11 people in our cabin and there was plenty of room for everyone. Staff was very nice, and called after my first night to make sure my friends and I were all doing fine. If I ever find another good deal, I will probably be back!Would recommend to others? Yes
Thank you for your fantastic 5-star review, Benjamin! It is spectacular to hear you enjoyed your recent cabin stay. Southern Comfort is definitely a great cabin to relax and take in the beautiful mountain surroundings. We hope you will make plans to visit us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
First cabin experience
Very nice property. Getting to the cabin was an adventure. Lots of hills. I like everything touched-dusted when I rent. I would recommend more dusting and it was cold in April. The heat did not work well. Property description very accurate. Close to shopping and dining.Would recommend to others? Yes
Thank you for your kind review, Sherry. We certainly appreciate your feedback as it helps to ensure that each stay is exceptional. I have reported your concerns to the proper department to be addressed. We hope that you will consider staying at Elk Springs again in the future.
A place to visit!!!
The family want to try something a little different this year for Spring break so weDecide to visit the mountains what a Great experience we had, the cabin we very clean the stay was very pleasant a great atmosphere we just loved it!!! We will be back very soon to visit !!!Would recommend to others? Yes
Thank you for you kind review, Tenisa! We are happy to hear you and your family enjoyed your stay. We hope you will consider staying with us again during your next visit to Gatlinburg.
Fun Getaway With Friends
We had a wonderful time at this cabin. We stayed in February for 4 days, 3 nights with 10 people. The pre-booking process was a bit confusing but after reading the multiple-page packet several times over, we were good to go. BE SURE TO READ YOUR PACKET!!The cabin was beautiful but do not expect it to be super quiet outside as it is a resort and you are close to other cabins. Inside, we did not hear any neighbors. We did not have any issues with the neighbors noise level (just know that you can hear them) as we were there to have fun and relax. I will say though, there was some kind of construction that was going on until about 10pm one of the nights which was fairly disruptive to us.We had an issue with one of the beds being broken but maintenance showed up within hours and had it fixed almost immediately. Also, if you plan on doing a lot of cooking (we did) be sure to bring your own baking pans and tupperware for storage as the cabin does not have much in that way. We had to go out and buy a bunch of disposables.Cabin is close to downtown Gatlinburg and Pigeon Forge so they make for excellent day trips. Plus plenty of hiking in the Smoky Mountains!! Overall, we had a wonderful time. The cabin was incredibly beautiful and the water is hot. The hot tub was very relaxing!Thank you for having us and we hope to come back soon :)Would recommend to others? Yes
Thank you for your wonderful review, Parina. We certainly appreciate your feedback as it helps to ensure we are constantly improving. We certainly apologize for the disruption caused by construction, but please do not hesitate to contact us during your stay for any reason at all. Workers are not supposed to work after 7 p.m. and we would have been happy to send someone out and send them on their way. It is great that our staff was able to help you with the bed during your stay and we appreciate you letting us know. Hopefully you took plenty of photos on your hiking trips; this area is beautiful and perfect for creating memories that will last a lifetime. We look forward to your next visit with us!
Great Cabin getaway with friends
This is the second time Iâ€™ve stayed at this particular cabin with friends and both times was amazing. Very clean and beautiful cabin as well as scenery. Management was timely, professional and courteous which also made for a smooth check in. Will definitely be back!Would recommend to others? Yes
Thank you for your loyalty to Elk Springs, Ryan. We are delighted that you and your friends had such a great time at Southern Comfort. We take pride in our cabins and cleanliness is at the top of our list. We are glad to hear we have lived up to that expectation. We look forward to your next visit and don't forget to mention that you are returning to receive 10% off your next booking!
Great Cabin but needs a better heating unit
The cabin itself was great. The only BIG issue we had was with the heater and fire place. We had to call maintenance several times to get it fixed and the heater would still not properly heat the cabin downstairs in the bedrooms. So we had to sleep in 60 degree weather for 3 nights. Extremely uncomfortable especially for the kids. Other than that, the location was close to downtown, the cabin was well decorated and nice amenities.Would recommend to others? Yes
Thank you for taking the time to share your feedback with us, Janice. We are sorry to hear you experienced these issues with the heat and the fireplace during your stay. We do see that the technician was sent out to address these issues for you after you called us and reported them. The heat was functioning when the technician left and since the temperature in the cabin was rising, we assumed it was fully working. We did not realize there was still an issue until you reported it was not heating properly upon your checkout. The technician was sent back out and found a leaf had worked it's way into the drain line. Once this was cleared, it resolved the issue fully. We are sorry that any of your party slept in such low temperatures, as this is not acceptable to us. Please do not hesitate to contact us should you find that any amenity, especially the heat, is not fully functioning. We are fully staffed and capable of handling any emergency situation such as this. We provide 24/7 guest assistance to ensure our guests are warm and comfortable. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
It was a great experience. Beautiful location.Would recommend to others? Yes
Thank you for your wonderful review, Ivan. We are delighted that you enjoyed your recent cabin stay! We hope you will make plans to visit us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Great cabin, great stay
The cabin was as pictured. We had 12 people, all adults. We never felt cramped or in each otherâ€™s way. Check in was simple, they just texted me the door code. No wait, no line, no interaction necessary. The price was a great value and I would highly recommend the cabin.Would recommend to others? Yes
Thank you for your wonderful review, Christopher. We are pleased that you enjoyed your recent stay at Southern Comfort. You definitely chose a great cabin to relax and create lasting memories together. We hope that you will make plans to visit again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!