Creeksong - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 4
- Bathrooms: 4
- Smoking: Non-smoking
- Beds: King: 4, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Hot Tub
- Resort Pool
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Great place for a BIG family or a large group of friends
I was expensive due to the visit in a peak season BUT! it was worth it. it was Spacious. Clean. easy to find the cabin. rapid response from the managers. we did Zipline activity (walkable distance from the Cabin).Some stuff such as trash bags, toilet papers, etc were not enough, but we could get them from Gas station which was very close to the Cabin. Oh there was no Laundry detergent! These are small things. you will enjoy your stay !!!Would recommend to others? Yes
Thank you for your kind review, Jungeun. We are pleased that you and your friends enjoyed your recent stay at Creeksong! You certainly chose a great cabin to relax and unwind from the hustle and bustle of everyday life. There are many activities in our area and zip-lining is a great way to enjoy the spectacular mountain views. In an attempt to avoid confusion, we do send out an email prior to arrival letting all guests know we do only provide a starter supply of the mentioned items. We are very sorry if there was any confusion regarding this. We hope you will choose to visit Elk Springs again on your next visit to The Great Smoky Mountains!
Me and my family had a great time at Creeksong. I loved sitting and listening to the creek. Love, love, love the porches especially the screened in one. The cabin was well stocked. This is the 2nd time we stayed at an Elk Spring Resort cabin and so far the Creeksong was our favorite and in the future we will always go through Elk Spring. We highly recommend the Creeksong.Would recommend to others? Yes
Thank you for your fantastic 5-star review, Kathy! You certainly chose a great cabin to relax and take in the beautiful mountain scenery. The creek is certainly peaceful and the location of the cabin is ideal for hitting a hiking trail or downtown Gatlinburg for some shopping. We truly appreciate any recommendations, and we look forward to your next visit as well.
Beautiful setting... tired interior.
Drove 12 hours to meet kids and grandkids for a week.The setting was beautiful. The cabin is spacious, but needs some tlc. There were ants in the kitchen, the railing above the balcony was loose,the recliner was broken and tipped over. The bedding is old and it over all needs a thorough cleaning. The master bath smells musty. I don't consider it "luxury". We left a night early and I am sure will not get any credit. I was just ready to be home. Honestly... if it were cleaned up and old things replaced it would be amazing. We paid a hefty price for "tired".The outdoor fire place was nice... I know it's hard to keep rentals nice because people are so inconsiderate, but I really did need clean.KarenWould recommend to others? No
We appreciate your honest feedback, David. We truly value your input as it helps to ensure we are constantly improving. We appreciate you bringing these issues to our attention and they have already been addressed. We apologize for any inconvenience during your stay, however per our reservation agreement we need to be allowed the opportunity to rectify any situation that may arise. Often times, issues such as these can be taken care of in a timely manner. I have placed a request in to upper management in regards to your concerns and you will hear back from us regarding this. We want you to know it was not our intention to disappoint you. Thank you for your thoughts.
Creeksong just, Ok.
Creeksong has a lot of potential, but it falls short. Cabin needs to be updated. Bedding looks like it hasn't been updated in years, shower curtains old and dingy, cabin had junky feel to it. Disappointed.Would recommend to others? No
Thank you for your honest review, Bryan. We truly care about the quality of your stay and want you to feel at home during each visit. We have reported these issues to our housekeeping supervisor so they can be addressed. Please do not hesitate to contact us during your stay if you should find any item in the cabin is not up to par. We are always happy to send out one of our experienced technicians to correct any issue that arises. We can assure you, our guests are our number one priority. We certainly understand that these items were an inconvenience and sincerely apologize. We hope you will consider staying with us again during your next visit to Gatlinburg.
We selected Creeksong because the rental property's description said it was located on a trout stream with pictures of Webb Creek, which runs through the backyard. Unfortunately, there really aren't trout there, as the creek is too small. Good news is that the Greenbrier entrance to GSMNP is just a few miles down the road - with great fishing. The decorating was really well done, but everything was very dusty (we have allergies). Also, the fabrics (bed spreads, pillow covers, etc) smelled of perspiration, so we spent half our time cleaning and washing. The TV in the master bedroom must be at least 20 years old - and remote didn't work. A modern, flat screen TV would cost less than 1 night's rent. We returned home a day early - disappointed.Would recommend to others? No
We appreciate your honest review, David. I am very sorry if there was no trout activity during your stay but you are very correct the Greenbriar entrance is very close to your cabin and our guests typically spend a lot of time in this beautiful area. I am very sorry if the cabin cleaning was not up to par. I have reported your concerns to the proper departments and I can assure you we will address them. However, please keep in mind we offer 24/7 staff assistance and are happy to address anything during your stay. Please don't suffer during your stay, call us. We love assisting our guests!
Wonderful Group Getaway
We are close-knit group of co-workers who chose Creeksong because it appeared to be a quiet getaway where we could relax and simply enjoy each other's company. The property did not disappoint! We had a wonderful stay that was far too short! We liked the fact that the cabin was off the beaten path. The creek was beautiful, and it's rushing sounds were so restful! We found 138 of the "at least 140" hidden bears, and one member of our party even got to see the real thing walking at the edge of the creek on the property. Initially there was a problem with the wheelchaif ramp, as it ended about 3 inches in height shy of the ground. This was problematic for me since I require the use of a power wheelchair, but the management company was very responsive and had someone out to fix the ramp almost immediately upon our calling them. Creeksong is great for those who love the mountains, prefer to stay in a cabin, but require a wheelchair to get around, as truly accessible cabins are very difficult to find. The cabin itself was very accessible. The others accompanying me had to move some of the furniture slightly so I could get around in the living area, but this was not difficult. If you are spending the wekend with someone in a wheelchair, and no one in the group is able to move furniture over a few inches, just let the Elk Springs know how much space you requir to be able to maneuver through the living area, and I'm certain they will rearrange the furniture a little for your stay. Make sure to ask property management to have a shower chair placed in the handicapped accessible restroom before you arrive if you need seating to take a shower. I highly recommend Creeksong for your next stay if you are looking for relaxation away from the bustle!Would recommend to others? Yes
Thank you for your fantastic review, Margaret! We are pleased that you enjoyed your recent stay at Creeksong! We certainly agree, this cabin is perfect for a small group to relax and enjoy some time away from the hustle and bustle of everyday life. I hope you had your camera ready to snag a photo of the bear! We are happy to hear that the you were able to access the cabin fairly well. We hope you will consider joining us again during your next trip to The Great Smoky Mountains!
By the Creek!
We had a great family fun time in Gatlinburg! The cabin was so awesome! The grandgirls played and played upstairs and we were able to lock the gate for safety and keep a close eye on them from below and while the guys played pool. The outdoor space was our favorite! From sitting on the back deck drinking coffee every morning, swinging in the swing, playing and fishing in the creek to roasted marshmallows for sâ€™mores in the fire pit, it was all wonderful and relaxing! We would highly recommend â€œCreeksongâ€! Thank you for a vacation to remember!Would recommend to others? Yes
Thank you for your 5-Star review, William! The memories you and your family made during your visit are sure to become cherished. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Loved this place!
Loved this cabin...will definitely return!Would recommend to others? Yes
We are delighted that you enjoyed your cabin stay! We look forward to your next visit and don't forget to mention that you are a returning guest. You will enjoy 10% off your next visit!
This was the second time we rented Creeksong...
We loved everything about Creeksong when we were there in 2015, but it wasn't the same this year (Sept. 2017). I know we left a day early do to a family emergency and we understand that we are not able to secure a refund for our shorter stay and frankly would not expect one. But we did want to share with you some issues that we found in need of attention (at least from our perspective). This is a premium property, wonderful location, and certainly worth the fee structure, However...It does not appear the windows facing the back (or any of them for that matter) which are always open have been washed since before the last time we stayed. Windows are the eyes from which you see the beauty of the surroundings...... They are beyond "dirty". Some of the dishes that were removed from the cabinets still had food residue on them, maybe the dishwasher needs a tune-up or the dishes should be inspected before returning them to the cabinet? The floors in the kitchen were certainly "broom" clean but after wiping up a small spill (like 10 drops of juice) the paper towel was black were it made contact with the floor. The same could be said of the bathroom floors and the carpets actually show how dirty they are. There a very dark traffic spots leading into the bedrooms and multiple spills upstairs by the pool table. Pretty gross when you get right down to it....Unfortunately it make your wonder about the bedding....I am recommending a professional cleaning of all floor surfaces and the same with the windows. Huge cobwebs were hanging everywhere. It actually doesn't cost that much to purchases professional window cleaning gear that could be used on your other properties.... please remember, clean windows speak volumes about the rest of the property. UPS drivers wash their trucks EVERY night..... They have quite an image in the market place.... It is not by accident.You may want to get a new cleaning crew for the pWould recommend to others? Yes
We appreciate your honest review, Lynn. Your feedback is so important to us. As you know, this is not indicative of a usual stay with us. We certainly apologize for the inconveniences you faced during your time here. I have reported each issue to the proper department and I can assure you they will be addressed. Please keep in mind, we do offer 24/7 staff assistance and are happy to assist you during your stay if you find anything that is not up to par. Please don't suffer, call us. We love assisting our guests. We hope that you will give us another opportunity to show you a true 5 star experience. Thank you for sharing your thoughts.
My family of 10 (8 adults and 2 children under 6) spent 5 days/nights at Creeksong Cabin to celebrate my 60th birthday. The cabin was close to a main highway, but inside the cabin or on the creekside, you would never know. The rooms were cozy, the main kitchen/dining/family room combination was perfect. We spent one evening in front of the outdoor fireplace and I think we were in the hot tub every night. We would definitely consider returning one day. Sitting on the fireplace deck in the early morning drinking my coffee while listening to the creek was heaven. Thank you!Would recommend to others? Yes
Thank you for allowing us to be a part of such a wonderful celebration! happy Birthday! We are pleased that you enjoyed your cabin stay. It sounds like you chose the perfect cabin to relax and create some lasting memories together. We hope to become part of your vacation plans for years to come. Keep in mind, as a returning guest you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made.