Stairway To Heaven - Gatlinburg Cabin

Enjoy Incredible Mountain Views, Outdoor Living Room, Private Theater Room!
Gatlinburg, TN, US
4.5 (41 Reviews)
Cabin
Sleeps 14
5 Bedrooms
6 Baths
WiFi
No Pets
You won’t be charged yet.

The Cabin

  • Property type: Cabin
  • Sleeps: 14
  • Bedrooms: 5
  • Bathrooms: 6
  • Smoking: Non-smoking
  • Beds: King: 5, Sofa Bed: 1, Bunk: 1
  • Check In Time: 3:00 PM
  • Check Out Time: 10:00 AM
  • Min Renter Age: 21+
  • No Pets

Description

*** This cabin is approximately 10 minutes from Elk Springs Resort and is located just off the historic Artists loop which is just 12 minutes to downtown Gatlinburg. A Fantastic Location! ***

Recently renovated and nearly brand new, If your group is looking for amazing views and an amazing location, look no further. Stairway to Heaven is a 5 bedroom cabin with a heated outdoor living area for year round enjoyment. You will love the incredible mountain views from just about every room in the cabin. You will love gathering outside or inside. Watch a movie on the big screen in your own private home theater room with tiered theater seating.

While enjoying the views, prepare an in cabin meal for your group and then gather around the dining table with plenty of seating. Each bedroom has a private en-suite full bathroom.

Bedroom and Sleeping Arrangements:

Main Level - Bunk Room: Queen Bunk - Sleeps 4

Upper Level - Bedroom 1: King Bed - Sleeps 2

Upper Level - Bedroom 2: King Bed - Sleeps 2

Upper Level - Bedroom 3: King Bed - Sleeps 2

Upper Level - Bedroom 4: King Bed - Sleeps 2

Upper Level - Sitting Area: Queen Sleeper - Sleeps 2

This cabin includes a washer/dryer, gas grill, iron and ironing board as well as free WIFI for your convenience.

Amenities

  • Air Conditioning
  • Internet Access
  • Washer Dryer
  • Dishwasher
  • Cable Satellite
  • Wifi
  • Grill
  • Hot Tub
  • Outdoor Firepit
  • Mountain View
  • Nearby Grocery
  • Near Dollywood

Availability

Host
Cancellation Policy

If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.

Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

Traveler Reviews

41 Reviews
4.5 out of 5
Summary
5
69%
4
20%
3
13%
2
0%
1
0%
Robin C.
Pearl River, LA
A green check mark graphic. Verified Guest
3 out of 5
Reviewed November, 2018

Beautiful view

The best view of the mountains. The sun comes up just left and the sun rays cast a beautiful colorful shadow and the Smokey haze hovers over the tips.Now the drive at first is a bit scary if you are t use to one way upward drive. I was scar s I’d run into someone else - but we all managed to do it. The cabin is nice eith a good Tennessee feel. The only thing this cabin lacked was it needed updated towels, bedding and knives. It seemed some things need replacing. Overall we had a great time and enjoyed our stay .The service was tops- when I had to call twice the maintenance man was there right away and our issues were taken care of.

Would recommend to others? Yes
Host Response (November 25, 2018):

We appreciate your kind review, Robin. We certainly agree! The mountain view from Stairway to Heaven is one of the best in our area. It was our pleasure to provide you with prompt services during your stay, and we appreciate you allowing us to resolve your issues. Thank you for your feedback regarding the items in the cabin. I have reported your concerns to the proper department for review. We hope you will make plans to visit with us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off your next booking.

Kingsport, TN
A green check mark graphic. Verified Guest
3 out of 5
Reviewed November, 2018

Review of Stairway to Heaven

The place was perfect for the group that we had. We loved the open floor plan of the main area. It accommodated our large group very well. The cabin was not very clean though. There were crumbs under the tables. One of the bedrooms was not made. the comforter was in the dryer and the sheets were wet in the washer. It was very clear that the floor had not been mopped. I have rented from Elk Springs before and never had a place that wasnt very clean. Based on what we paid, I expected more. Several light bulbs were also burned out.

Would recommend to others? Yes
Host Response (November 20, 2018):

Thank you for taking the time to share your experience with us, Brandi. We are sorry to hear you experienced these issues. We appreciate you bringing this to our attention when you discovered this bed had not been made. We do see where our representative offered to send someone out to switch out the wet sheets with fresh, dry sheets and make this bed, but our offer was declined. She was told that since the linens were there, you would be happy to put them on yourselves. While the housekeeper did mistakenly leave these items in the washer and dryer, we did apologize and try to correct the issue. We were unaware of the other housekeeping issues, as this was the only thing mentioned during your phone call. As you have previously experienced, we do have high standards and will work hard to ensure our guests are well taken care of. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Even with the highest of standards, mistakes will happen, and we truly apologize for this. We hope you enjoyed your time at the cabin and in The Great Smoky Mountains.

Albany, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed November, 2018

Great Stay

Had a great stay, the cabin was clean and in very good shape when we arrived. There was plenty of space inside and out and the view was breathtaking.

Would recommend to others? Yes
Host Response (November 13, 2018):

Thank you for your fabulous review, Christopher! It is a pleasure to hear you had such a great cabin stay. Stairway to Heaven is truly a beautiful cabin to relax and take in the beautiful mountain view. There are plenty of top-notch amenities for everyone to enjoy during their stay as well. We hope you will choose to visit with Elk Springs again on your next trip to The Great Smoky Mountains. Please don't forget to mention you are a returning customer to receive 10% off your next booking. Hurry back, new memories are waiting to be made!

Mount Washington, KY
A green check mark graphic. Verified Guest
5 out of 5
Reviewed September, 2018

An amazing view you’ll never want to leave!!

Cabin was very clean. Few maintenance issues, but were quickly resolved. I would definitely recommend this cabin!! Staff is super nice and ready to help at anytime to make it the best experience possible.

Would recommend to others? Yes
Host Response (September 19, 2018):

We are pleased that your concerns were promptly resolved and you enjoyed your cabin stay! Stairway to Heaven is certainly a great cabin to relax and take in the beautiful mountain scenery. It is a pleasure to hear that our staff was friendly and professional, as we strive to provide the best customer service in the business. We hope you will choose to visit Elk Springs again on your next trip to The Great Smoky Mountains! Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.

Chris W.
Alexandria, KY
A green check mark graphic. Verified Guest
4 out of 5
Reviewed August, 2018

Awsome mountain views and secluded.

My family stayed at the Stairway To Heaven cabin in August for a quick get away before school started. Cabin was clean with beautiful views of the mountains. Large spacious rooms with plenty of bathrooms. With all the things to due in Gatlinburg the kids enjoyed staying at the cabin playing pool and watching movies in the Theater room with pop corn. The location was just a quick drive to either Gatlinburg or Pigeon Forge and groceries were close too. The drive up the hill can be a little tricky but by day 2 had it figured out. Would definitely recommend this cabin and will probably stay again.

Would recommend to others? Yes
Host Response (September 01, 2018):

Thank you for taking the time to share your wonderful experience with us, Chris! We are delighted to hear your family enjoyed their time spent at the cabin. We enjoyed having you as our guest and hope you will consider staying with us again in the future.

Marc H.
Troy, OH
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2018

Wonderful trip!

Our experience at the Stairway to Heaven cabin was absolutely wonderful. We went here for a 30th birthday celebration with 5 couple's in total. Everyone was very impressed with the home. It was clean and so spacious and perfect for our big group. We were pleased with everything from the extra industrial fridge for our excessive beaverages to the countless areas to relax. And the view cannot be left out. Absolutely breathtaking. The only complaint I could even come up with was the road driving up NEEDS some some filler here and there desperately. At one point we got a flat driving down the mountain because of it. Luckily there was an awesome repairman right up the road who fixed it for us. Also I would say that it's distance from downtown is quite misleading. Particularly in the summer traffic I would say it was 20 minutes to downtown, definitely not 10. Other than that, I could not recommend this house enough!!

Would recommend to others? Yes
Host Response (August 07, 2018):

Thank you for taking the time to share your experience with us, Marc. We are sorry to hear you experienced this issue during your stay. Thank you for bringing this to our attention. We will forward your feedback with our maintenance team and can assure you the road will be evaluated. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.

High Ridge, MO
A green check mark graphic. Verified Guest
3 out of 5
Reviewed August, 2018

Stairway to heaven review

It was nice. Few things need updated. Shower curtains were moldy in all bathrooms. Beds were very hard. Oven did not cook right. 5 lights out in the kitchen. Found a roach crawling on towel when we were leaving. It’s the small things that count. Road to get to it needs improving the rain washes a lot of it out but loved the location. View was amazing as was outside swings. Without that I would have been disappointed.

Would recommend to others? No
Host Response (August 05, 2018):

We appreciate your kind review, Dawn. It is delightful to hear that you enjoyed your overall cabin stay. Thank you for sharing your concerns with us, as it helps to ensure we are constantly improving. I have reported each of your concerns to the proper department to be reviewed and addressed. We hope you will allow us another opportunity to show you a true 5-star visit.

Dearborn Heights, MI
A green check mark graphic. Verified Guest
4 out of 5
Reviewed August, 2018

Stairway to Heaven

The road up to the cabin was steep and narrow (not paved as well). The cabin was not cleaned properly (sticky floor, hair on towels, etc). This is our third stay with Elk Springs Resort, but first time we have a bad experience. Would not rent this cabin again for sure.

Would recommend to others? No
Host Response (August 03, 2018):

Thank you for your honest review, Zeinab. It is disappointing to hear that your recent stay was not up to our typical standards. However, it concerns us that we did not hear from you during your stay. Please don't forget we do offer 24/7 staff assistance, and we are happy to address anything that is not up to par. Please don't suffer; calls us! We hope you will choose to visit us again on your next trip to The Smokies.

Stephanie H.
Churchville, PA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2018

Heaven on Earth

I could not have asked for more!!! We were worried, renting off of the internet without seeing the property in person. Pictures don't lie!! The house, the location and Elk Springs were fabulous. I felt that I could have called with any needs or wants. If I had questions they were answered promptly by texting or email. Thanks for a great stay! We can't wait to come back.

Would recommend to others? Yes
Host Response (July 22, 2018):

Thank you for your fantastic 5-star review, Stephanie! It was our pleasure to provide you with luxury cabin accommodations. You certainly chose a great cabin to relax and take in the peaceful mountain serenity. It would be an honor to serve you again in the future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new adventures await!

Cindi S.
Katy, TX
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2018

Stunning View from Your Rocking Chair

We loved Stairway to Heaven, and the view of the mountains unobstructed by other cabins in the area was so gorgeous. Coming from Texas but growing up in the mountains, it was everything we hoped for. The cabin itself was nicely decorated and with each bedroom having its own bath, it accommodated us all well. Having the laundry upstairs with four of the five bedrooms was a big plus too. We loved the pool table out on the covered area of the porch along with the big table and chairs, many rocking chairs, and little fireplace. We did a puzzle and played games on the smaller table inside, and the big one in the kitchen easily fit us all for meals. The staff contacted us to ensure we arrived and had everything we needed and were really helpful. We also liked the location in close proximity to all of the mountain arts and crafts shops on the loop.

Would recommend to others? Yes
Host Response (July 11, 2018):

Thank you for sharing your wonderful experience with us, Cindi! It sounds like you had a truly memorable vacation. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.

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