Heavenly Heights - Gatlinburg Cabin
The Cabin
- Property type: Cabin
- Sleeps: 16
- Bedrooms: 5
- Bathrooms: 5.5
- Smoking: Non-smoking
- Beds: King: 4, Sofa Bed: 1, Bunk: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
Description
Amenities
- Cable Satellite
- Wifi
- Washer Dryer
- Mountain View
- Theater Room
- Grill
- Hot Tub
- Resort Pool
Host
Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Traveler Reviews
Verified Guest
AMAZING!!!!!
Our experience was nothing short of exceptional! Cabin was very clean, spacious and the views were memorizing. One of the best cabins in Gatlinburg!
Would recommend to others? YesThank you for your kind review! We are delighted to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us in the future!
Verified Guest
Family Vacation
Loved our time at Heavenly Heights. The views were fantastic. The cabin is very spacious and so nice that every bedroom had a private bathroom for our large group. The 9 foot movie screen was a big hit with the kids. Will be honest and say the cabin does need a little TLC. The pool table felt has several rips, upstairs railing on deck is loose, and was somewhat inconvenient the downstairs deck had no access to firepit. You had to walk down a hill on either side of cabin. However non of these small things would keep me from renting this cabin again. Can not wait for our next stay at Heavenly Heights.
Would recommend to others? YesThank you for your fantastic review, Michael! It is great to hear that you and your family enjoyed your recent cabin stay. Heavenly Heights is definitely a great cabin to relax and create lasting memories together! We appreciate your feedback regarding the pool table and railing, and let me assure you we will have our maintenance staff resolve these items. We apologize if the fire pit was not in an accessible place for your group. However, the rules we must abide by are very strict in regards to outdoor fires. We look forward to your next visit with us, and please keep in mind, as repeat visitors you will receive 10% off all future bookings!
Verified Guest
We had an amazing time!
This was the ultimate girls trip. We were celebrating 9 years as women of Alpha Kappa Alpha Sorority incorporated. The views were perfect for great pictures. The space in kitchen, living area, and bedrooms was more than enough. We truly enjoyed cooking together and talking over drinks
Would recommend to others? YesRachel, we certainly appreciate your feedback and wonderful 5 star review of Heavenly Heights. As always, it is our pleasure to provide you with a home away from home cabin getaway experience. I can't think of a better place to gather to create lifelong memories than in a cabin in the Great Smoky Mountains of Tennessee!
Verified Guest
Heavenly Spring Break
I rented this cabin a year ago for my little sister's spring break. The booking process was easy and simple. I love that I didn't have to stop to pick up keys or check in. This was our first time being in the mountains and our first time in Tennessee. The fire pit and the kitchen were definitely the best parts of the cabin. The mountain view was perfect and the jacuzzi tubs were great. We were only 23 mins away from the nearest grocery store and the entrance to Porters Creek Trail in the national park. The only downside was I couldn't get the fireplace in the living room to start but that's what blankets are for. The drive up Pinnacle Vista road is intense for a mountain newbie but totally worth it. We've found our cabin for years to come.
Would recommend to others? YesThank you for your fantastic review, Sierra. We are delighted that you enjoyed your recent visit to Heavenly Heights. You certainly chose a beautiful cabin to relax in The Great Smoky Mountains! Unfortunately, our gas fireplaces are seasonal, and are turned off on April 1st. In an attempt to avoid any confusion, this information is provided in the very first email you receive from us. It is great to hear that you will be joining us again in the future and please do not forget to mention you are a returning customer; you will enjoy 10% off all future bookings!
Verified Guest
The Cabinn was awsome!!! Everyone in my family was pleased.
The cabin was just as the picture presented it to be .This was my family's second time staying at an Elk Spring Resort Cabin and each time we were pleased . The view was awsome and the customer service was exceptiona! We will definitely stay at this cabin again next year. Thank you for making my family vacation great!!!!!
Would recommend to others? YesThank you for allowing us to be a part of your family's vacation, Deneen! We are pleased that you enjoyed your recent stay at Heavenly Heights; you certainly chose a perfect cabin to relax and create lasting memories together. The view at this cabin is definitely top-notch as well! We look forward to your next visit and don't forget to mention you are a returning customer at the time of your next booking. You will receive 10% off!
Verified Guest
Mountain Fun with Friends
Our entire group of 14 had a great time staying at Heavenly Heights! The cabin is very nice and spacious. Everyone had their own space and we never felt cramped. We arrived at night, so we did not see how beautiful the view is until the next morning. The cabin is on a steep street with other cabins, but we did not feel like we were on top of our neighbors at all. If you want to deal tucked away in the mountains but still be close to attractions, Heavenly Heights is a good option. All rooms have satellite tv and we had no problems with Wi-Fi.
Would recommend to others? YesThank you for your wonderful review, Amanda. We are delighted to hear we exceeded your expectations. We certainly agree! Heavenly Heights is the perfect cabin for a large group to gather together and create lasting memories. Thank you again for choosing Elk Springs Resort. We hope you will make plans to visit again soon!
Verified Guest
Had a Blast!
Fantastic! Look forward to planning another trip and the staff was great as well!
Would recommend to others? YesThank you for your wonderful 5-Star review, Landon! We are delighted to hear you enjoyed your stay. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next Smoky Mountain adventure awaits!
Verified Guest
Great for large families
We enjoyed our time at Heavenly Heights. The home is spacious and has a great view. The carpet was somewhat worn, some towels stained, and the starter soap was in crumbles, but these are minor issues. Overall, the house was comfortable and more than met our needs. We prefer this side of town for its quiet, less-trafficked location.
Would recommend to others? YesThank you for taking the time to share your experience with us, Donna. We appreciate your feedback as it helps us to improve the quality of each stay. We are delighted you enjoyed your stay, however, disheartened to hear you experienced these issues. Please do not hesitate to contact us during your stay should you discover issues such as this in the future. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! Your feedback has been forwarded to the appropriate department and will be addressed. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
Verified Guest
Gatlinburg Get-A-Way
Overall, a great location for a vacation getaway. Plenty of room for our group of 12. Clean cabin with everything needed for the stay included.Would definitely stay here again. Some very minor issues with the upkeep of the cabin (loose railing, kitchen chair and deck chairs needing repair), but nothing that took away from the trip.
Would recommend to others? YesThank you for your kind review, Charles. We are delighted that you enjoyed your cabin stay! Heavenly Heights is definitely a great cabin to relax and enjoy some time away from the hustle and bustle of every day life. We hope that you will join us again during your next trip to The Great Smoky Mountains. Hurry back, new memories are waiting to be made!
Verified Guest
Heavenly Heights stay
Honestly, I have stayed in your resorts before, but this one showed it's age and condition. It was not clean, towels and sheets were old, the carpets were really dirty. loved the location, but need to work on the lodge to update furniture and make it more appealing.
Would recommend to others? NoWe appreciate your honest review, Carl. We certainly value your feedback as it helps to ensure we are constantly improving. It is regrettable that you did not enjoy your visit and we truly apologize for the general wear and tear in the cabin. We have reported your concerns to the proper department and I can assure you they will be addressed. As you know from previous visits, this is not indicative of a usual stay with us. We hope you will visit us again and allow us another opportunity to show you a true 5 star experience. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
