Serenity Lodge - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 14
- Bedrooms: 5
- Bathrooms: 4
- Smoking: Non-smoking
- Beds: King: 3, Queen: 1, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Baby moon and hubby's 40th birthday!
The home is exactly as pictured. It was beautiful, the whole neighborhood is beautiful. The only issues/disappointments we had were that the grill would not work as we had bought 10 steaks to cook and ended up having to cook them in the oven. The chairs around the card table were so poorly put together that they were not safe to sit in and they were the main chairs inside upstairs. The pans are unsafe to cook in as they are very very badly scratched and the coating is coming off and rusting. Aside from these things which will hopefully be quickly addressed, the cabin was awesome.Would recommend to others? Yes
Thank you for allowing us to be a part of such special celebrations! We are pleased to hear that you enjoyed your overall stay. I have reported your concerns to the proper departments for review. I can assure you we will address each one. Please keep in mind, we do offer 24/7 staff assistance during your stay and we are happy to address anything that is not up to par. Often times issues such as these can be resolved in a timely manner. We have replacement cookware on sight and we are happy to deliver them at any time. It would be a pleasure to serve you again in the future. We hope you will make plans to visit us again on your next trip to The Great Smoky Mountains.
The Smokey Mountain Hideout
My family and I were traveling for my son's graduation trip. We were looking for a cabin that has everything to offer and we found exactly that with Elk Springs Resort. The Cabin was exactly that and more.Would recommend to others? Yes
Thank you for your kind review, Lanai. Congratulations to your son on his graduation! You certainly chose a great cabin for your family. Serenity Lodge is definitely a wonderful place to relax and create lasting memories together. The location is ideal for hitting local trails or downtown Gatlinburg. We hope you will make plans to visit us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Cinco De Mayo trip
It was excellent. Everything was as described on the website.Would recommend to others? Yes
Thank you for your wonderful review, Jolia! We are pleased that you enjoyed your recent visit and we hope that you will make plans to visit us again very soon.
My summer home
GreatWould recommend to others? Yes
We are delighted that you enjoyed your recent stay at Serenity Lodge. We hope you will visit us again on your next trip to The Great Smoky Mountains!
Home away from Home
We loved the location! Very quiet and low Key. The photos looks exactly the same in person. Enjoyed every night! We are already looking to plan another stay. It just ended too quick. We loved everything about the home. The game room was the best room! We would recommend this house to stay in.Would recommend to others? Yes
Thank you for sharing your cabin getaway experience with us. Elk Springs Resort strives to provide our guests with accurate and up to date website photos and cabin descriptions so you know exactly what to expect upon arrival. We are very pleased that you enjoyed your stay so much that you are already looking forward to a return stay! At the time of your next booking, be sure to mention that you have stayed with us before and you will get an extra 10% discount!
Wonderful Family Time
The location is perfect distance from shopping and other attractions.The parking was tight for 5 cars.The skillets weren't usable, the pans are flaking cephlon. The cabin is beautiful, the bathrooms are super small and hard to move around in.The view is nice, the fire didn't harm that area. We didn't have to call management but they've always been pleasant. We cook alot at the cabin so the dishes available are important. There's alot of craft shops close by. A few rooms were large enough for an air mattress. Game room is nice and spacious. Deck is awesome and the hot tub was clean. The cabin seemed clean so overall it was very nice. If you cook alot, I suggest taking your own pots and pans.Would recommend to others? Yes
Thank you for your kind review, Donald. We are delighted that you enjoyed your overall stay at Serenity Lodge. We appreciate your feedback regarding the cookware. It is important to us that our guests have what they need to fully enjoy their visit. I have reported your concerns to the proper department so we can inspect the cookware and replace it if need be. We are happy that you and your family enjoyed the wonderful amenities that are offered and hope that you will make plans to visit again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
I stayed here with my husband, 2 sons, daughter and grand-baby. The cabin was quite beautiful and very clean.We had plenty of space to feel comfortable since everyone had their own bedroom. We watched movies, played pool, air hockey and poker. We used the hot tub and the rocking chairs on the porch. A few cons: We stayed a week and ran out of paper towels, dishwasher tabs, and towels so you'll want to bring a few things...especially laundry soap. The driveway is very steep so larger vehicles may have a hard time if roads are wet. Overall we loved our time here and would recommend to anyone!Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Kristen. We are delighted to hear you enjoyed so many of the amenities at the cabin. We are sorry for any confusion regarding the supplies furnished at the cabin. We provide a starter supply of the items listed. This information is listed in the confirmation emails that are sent prior to arrival to help our guests prepare for their visit. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again during your next visit to Gatlinburg.
Beautiful cabin very clean. Kids loved the pool table/air hockey and movies every night. Hot tub was a hit as well.Would recommend to others? Yes
Thank you for your kind review, Nick. As always, we love hearing about great family experiences. We hope you are already planning your next visit. Hurry back, new memories are waiting to be made!
enjoyed everythingWould recommend to others? Yes
We are happy to hear you enjoyed your stay, Nancy! We do hope you will join us again during your next visit to Gatlinburg.
The cabin was beautiful, spacious, and clean. The cabin was just as described and all that we needed was provided. We had a party of 15 and we all slept/stayed comfortably. The staff was very nice and helpful. I would definitely stay again.Would recommend to others? Yes
Thank you for your 5-Star review, Charletta! We are delighted to hear you enjoyed your stay. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.