The View - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 3
- Bathrooms: 3.5
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Elk Springs "The View"
We had a great time in Gatlinburg and The View did not disappoint. The View was a great cabin at the top of the mountain which gave us a glimpse of the surrounding mountains in the area. Everything worked flawlessly and the theater room was amazing. Watching Star Wars was like watching it at a movie theatre. The video games, hockey table and pool table kept the kid busy and entertained. I would highly recommend this cabin to anybody and look forward to coming back to Gatlinburg in the near future.Would recommend to others? Yes
Thank you for your fantastic 5 star review, Matt! As always, we love to hear about great family experiences. You certainly chose the perfect cabin to enjoy the great mountain views and top-notch amenities. We hope that you and your family will join us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Clean, neat and nice
The cabin was very nice. It has everything that we need, except hair dryer. Kids loved movie room and games tables.Would recommend to others? Yes
Thank you for your kind review, Thao. We are delighted that you enjoyed your recent visit and we hope you and your family will visit us again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made!
Great Home Away From Home
The View was very spacious. There was seven in our group, and there was plenty of room for each person to enjoy their space. The cabin was very clean, and all of the supplies needed to be comfortable were provided.Would recommend to others? Yes
Thank you for sharing your wonderful review, Amy! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
The View Review
Couldn't have asked for a better place to get away. The property was fantastic, the location was secluded, and the property management team was phenomenal. They responded and took action to all of our requests immediately. Far enough from civilization but close enough to enjoy the attactions in Gatlinburg and Pigeon Forge. Would definitely recommend.Would recommend to others? Yes
Thank you for your 5-Star review, Rafael! We are excited to hear your stay was exceptional. It sounds like you chose the perfect cabin! We enjoyed having you as our guest and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
An Outstanding Vacation Experience
The View is a beautiful property with everything one needs to have a wonderful vacation experience.Would recommend to others? Yes
Thank you for your wonderful 5 star review, Carlotta. We are delighted that you enjoyed your cabin stay and hope that you will join us again during your next trip to The Great Smoky Mountains!
I originally rented the Buck Wild Cabin for my stay from 11/5/2017 to 11/8/2017. I received a text at 9:43 am that my cabin was ready. Then I received a call at 1:23 pm that there was a water leak and a wall needed to knocked down so they had to move us. The lady advised us that we would be moved and it would be an upgrade to the Natural Attractions Cabin. This was not an upgrade as the nightly rate was $30 less and less beds. Joan, who works part time, tried to help and agreed that this was not an upgrade but a downgrade. I was advised that there was no manager on duty and there were no other cabins. Finally they found the View for us but it was not be ready until after 4 pm and the manager would contact us that Monday afternoon. The cabin was beautiful and clean expect for the fact that there was no bromine tablets in there to clean the hot tub, so we only got to use it one night. Maintenance was contacted and they put some type of powder in there and added a bromine tablet. We never received a call from a manager up to this point. The customer service/management is unresponsive, rude and not helpful. I would of liked to come back for spring break but based on the above information I will not be staying with the resort property nor recommending it. There are numerous others cabins for rent and your customer service needs improvement along with management.Would recommend to others? No
Thank you for sharing your experience with us, Jessica. We appreciate your feedback. We understand how much time and effort goes into choosing the perfect cabin and make all efforts to make sure that is the cabin you stay in. Unfortunately, the cabin you chose had an electrical issue that had to be addressed immediately. We would not downgrade you in a situation such as this. The pricing you saw was discounted, last minute pricing, which is not reflective of the true pricing on this cabin. We do see that our Customer Service Representatives worked with you and upgraded you to The View. We apologize for the delay in check in, however, with the circumstances given, this is certainly understandable. We are very sorry for the oversight in the management call back. We wrongly assumed that Customer Service had handled everything for you. We pride ourselves in customer satisfaction and our reviews show that we are very professional and easy to work with. We sincerely apologize for any inconvenience experienced due to this move.
Love This Cabin!
We recently stayed in The View to celebrate my wife's 30 birthday. This was our second time staying at an Elk Springs Resort cabin and our first time staying in The View. We wanted to have a relaxing long weekend in a cozy cabin with an amazing view (no pun intended) and that's exactly what we got! The cabin was beautiful and cozy, and we had a great time playing pool and arcade games every night. We also enjoyed the fireplace and staring out at the fall foliage while relaxing in the hot tub. The movie theater is awesome, but be sure to bring some DVDs with you, as it is not hooked up to cable in the movie room. Our three-day trip didn't feel nearly long enough, but we are already planning our next trip back. We can't recommend Elk Springs Resort, and specifically, The View enough. If you're thinking about planning a trip here, do it!Would recommend to others? Yes
Thank you for allowing us to be a part of such a special celebration! We are pleased that you had such a great time at The View. This is definitely a great cabin to relax and create lasting memories together. With great views and top-notch amenities, you really can't go wrong. We hope you are already planning your next visit to Elk Springs. The snow capped mountains will be a spectacular view come winter! Hurry back, new memories are waiting to be made!
This was our second stay with Elksprings resort. We previously stayed at Lumberjack lodge so our expectations of "The View" was pretty high. We were somewhat disappointed in our cabin. The upstairs bedroom still had dirty sheets on the bed. Had to call housekeeping and waited almost 2 hours for clean sheets. We could have washed the sheets ourselves but shouldnt have too before even sleeping in the bed. The downstairs shower curtain is disgusting, it has mildew all over it and blows in on you while taking a shower. The air hockey table is broken on one end. Anytime someone scores, the puck lands in the floor. The bedspreads and blankets on all the beds are very dirty and need to be washed or replaced.There is a wasp problem in the cabin. We killed a wasp inside every day we was there. Take an epi-pen if you have an allergy.Overall the cabin was average. There are plenty other cabins that are nicer for a better price.Would recommend to others? No
We appreciate your feedback Tammy. We certainly apologize for the inconveniences you faced during your stay with us. As you know, this is not indicative of a usual stay with us. The View is a great cabin but it sounds like there are a few things we can address in order to bring it back to our wonderful standards. Please keep in mind, we do offer 24/7 staff assistance and we are happy to address any issues that are not up to par while you are here. I have reported your concerns to the proper departments and I can assure you we will address them. We hope that you will give us another opportunity to show you a true 5 star experience. Thank you for sharing your thoughts.
Overall it was a wonderful stay!!
The jacuzzi tub was not that clean and we had to wear shoes the entire time because our feet would be black if not. The theatre room was great!! We also had lots of spiders and wasp so we couldn't sit and enjoy the outside balcony but it's nature not much you can do about that lol we called and maintenance came very quickly to help with anything we needed!!Would recommend to others? Yes
We appreciate your honest review, Samantha. It is regrettable that you experienced any issues during your stay. We are sorry to hear that the jacuzzi and the floors were not up to par. We are happy to send out an experienced member of our housekeeping team to touch up or detail anything that is not up to par. Cobwebs are definitely inevitable in this area. We do make every effort to sweep these down at every cabin cleaning and we are sorry that they weren't completely eradicated prior to your stay. Customer satisfaction is very important to us and we are so happy that our maintenance team was able to assist you in a timely manner. We hope that you will join us again during your next trip to The Great Smoky Mountains.
Ok but not what expected.
Not enough towels to accomedate a full rental for more than two days. Pictures misleading. Gave impression you could watch tv on the projector as you have a baseball game playing. Also the seats were not the same and were very uncomfortable for sitting more than 30 minutes. For having the name the view, the view out the back deck was not that great. Picture of entrance gave impression of paved walk way up. Thin and loose gravel is not good for people with bad knees and older guests. Cable tv was horrible quality.Would recommend to others? No
Thank you for taking the time to share your experience with us, James. We are sorry to hear you were disappointed with these aspects of your stay. The quantity of towels and linens provided are determined by the occupancy of the cabin. A washer / dryer and starter pack of laundry detergent is provided in each cabin to service towels and linens. The projectors and home theater systems are set up to only play DVDs. They are not advertised to connect to the internet or cable television, only to play movies. The pictures on our website truly reflect the view you will see once you arrive at the cabin. We are not sure as to why you would think the cable is of horrible quality, as Comcast is the provider. Although we can understand your disappointment, we did not receive any contact from you during your stay regarding any of these issues. We provide 24/7 guest assistance, as well as on-site maintenance to ensure that any need that arises can be handled quickly. Please do not hesitate to contact us during your stay if you experience issues. Thank you for bringing these items to our attention. We will have one of our technicians check the cable throughout the cabin to ensure it is working properly. We are here to help and care about the quality of your stay. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.