Hawks Ridge - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 3, Other: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Hot Tub
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
This cabin was absolutely amazing. It was spacious and it had beautiful views. The location for the cabin was also great. The cabin is about 10-15 minutes from Gatlinburg, Pigeon Forge, Dollywood, and Splash Country. The bear that came around one evening was also great! I definitely recommend this cabin!Would recommend to others? Yes
Thank you for your kind review, Christian! We are delighted to hear you enjoyed your stay. Hawks Ridge offers the convenience of easy access to area attractions, while allowing you to fall asleep listening to the tranquil sounds of nature. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
We had an absolutely wonderful time!!! This was the most beautiful cabin we have stayed in to date. The view was spectacular and cabin was gorgeous. You will not be disappointed here!!Would recommend to others? Yes
Thank you for your wonderful review, Michael! We are delighted to hear we exceeded your expectations. You certainly chose the perfect cabin to relax and unwind from the hustle and bustle of everyday life. We most certainly agree the mountain view is breathtaking. We enjoyed having you as our guest and hope you will visit often. Hurry back, new memories are waiting to be made!
Great time in the Mountains. The Cabin made it even better. Spotless clean,large and even a game room. The owner even came by to say hello and to make sure everything was ok.Would recommend to others? Yes
Thank you for your fantastic 5-star review, Frank! It is great to hear you enjoyed your recent cabin stay. Hawks Ridge is definitely a great cabin to relax and take in the beautiful mountain scenery. Customer service is very important to us, and we are pleased that we not only met but exceeded your expectations.
Happy Family Vacation
Family had great time at Hawks Ridge cabin. The place is as nice as the photos - actually a bit nicer! Three bedrooms (one on each floor) with king beds, plus a futon in the little sitting room off the dining area, plus a queen sleeper sofa and another futon in the lower-level game room. It is away from the main Elk Springs resort, but there was plenty to keep everyone happy - wonderful views off the deck, pool table, foosball, pinball, hot tub, and Dish TV. Plenty of pots and pans and dishes, 12-cup Mr Coffee, plus a Kuerig. If you have a houseful, be sure to bring napkins, extra paper towels, toilet paper, laundry detergent, dishwasher detergent. The wifi was free but very slow most of the time. Cell signal was good for Verizon, weaker for AT&T. One weird maintenance issue - the shower heads were loose and had to be tightened to not leak or fall off... easy to fix.Would recommend to others? Yes
Thank you for sharing your wonderful experience with us, Kathy. We are delighted to hear you and your family enjoyed your stay. We certainly agree! Hawk's Ridge is the perfect cabin to relax and enjoy all of the luxurious amenities this cabin has to offer. We are sorry to hear you experienced the issue with the shower heads. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Our cabin was beautiful.Would recommend to others? Yes
Thank you for your kind words, Stacy. It is wonderful to hear you enjoyed your recent cabin stay. We hope you will make plans to visit us again in the near future!
Worst Elk spring experience
I had stayed at Elk spring few years ago, my family and friends always come to Pegion Forge yearly, our first stay at Elk was clean and nice cabins, everything looked new, our second cabin which I booked thru elk web was in different area, reomate and not clean out all. There were photos of families which looked creepy, why would you have photos of anyone? The second bath was causing leak lower level, I called and talk to supervisor about it and request a change due To safety, I was turn down, being in Remote area with no service, you depended on wireless internet for communication with families, it was slowest possible not even worth wasting time, at the end we gave up on issues either this cabin. That visit will be my last and my friends also said same thing, I will never recommend elk to anyone, service is never like pastWould recommend to others? No
We appreciate you sharing your experience with us, Haman. Your feedback is imperative to our success. Your review certainly concerns us, however, after looking into this information we would like to clarify the details of this review. Upon reporting the leak you asked to be moved to a new cabin without allowing any time for our technician to examine the situation. After a very detailed inspection of the cabin, no leak was found. Often times, it is common for water to seep through the log wood floors if the shower curtain is mistakenly left out during a shower or if someone steps on the floor without using a towel. This is not a dangerous situation whatsoever. Unfortunately, one of the only drawbacks of being in the mountains is that internet service isn't always the best. However, we do strive to provide the best service available. We are very sorry to hear the service did not meet your standards and that you will not be returning. Thank you for sharing your thoughts.
Nice Cabin, Great Views
The cabin was very nice and perfect for my family of several young children. The views were phenomenal.Would recommend to others? Yes
Thank you for your fantastic review, Zachary! We are pleased that you and your family had a great stay at Hawks Ridge. We hope that you will make plans to visit often. Please keep in mind, as repeat customers you will receive 10% off all future bookings. Hurry back, new memories are waiting to be made!
Wonderful view, beautiful place, ****** internet
We had a wonderful time at Hawk's Ridge over Easter weekend. Everything was as advertised. It is the perfect location for exploring this part of the Great Smokies.We had a challenge with the internet connection. The internet download max for the month had been used up by previous guests when we arrived on March 30, so we had only a slow connection. We raised this with Elk Springs, who reassured us it would reset when the month rolled over on April 1, but it did not. We raised it again with them, and they did nothing. I guess it was an owner issue. However, it is a very expensive cabin to rent, so we were disappointed not to have help in getting the internet access. I don't think it would have cost very much for the owners or resort to pay for better access for us over our stay.Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Erin. We appreciate your feedback, as it helps us to ensure each stay is exceptional. We are sorry to hear you experienced this issue during your stay. We will forward your feedback to our maintenance team to evaluate the internet at the cabin. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Breathtaking and amazing!Would recommend to others? Yes
Thank you for your kind review, Autrellia! We truly enjoyed having you as our guest and hope you will return as often as your schedule allows!
I thought I was in NYC!!!
RAT INFESTATION!!! Some things you will get by renting this cabin. One, great views Two, close proximity to downtown Gatlinburg. Lastly you will most assuredly be getting zero sleep and a rude, nasty RAT Rawakening every night.Our family recently booked the Hawks Ridge cabin through Elks Springs for the week of Thanksgiving. This was supposed to be a very nice vacation for our family of eight. This quickly turned into a very exhausting, disgusting experience. To which I'm unable to lay out details due to (max characters). Please note*. My family is not a snobbish bunch of city folk, we are all tough and some are of military backgrounds with two tours in Iraq. So we are not your average squeamish bunch. Even with hardened backgrounds our family could no longer endure this disgusting health hazard of a cabin. We did call the management on day two about the problem and they sent someone over who said â€œyeah, this cabin has had a problem with ratsâ€. He laid five more traps in an attempt to appease us (five more to the existing laid traps). This would indicate strongly to me and anyone reading this that they knew of the problem beforehand.After leaving we once again contacted management about the rat problem for some sort of refund for our terrible experience. We were brushed off with a generic response via voicemail of â€œwe checked and there was one squirrel in the ceiling no refund will be givenâ€. Elks springs must think we are idiots, as we saw and took pictures along with video evidence of the rat infestation. So in closing I will repost this to every travel booking and ratings board I can find in hopes that the management will make the appropriate amends for ruining our vacation.Would recommend to others? No
We appreciate your honest review, Djonne. Although mice and other critters are very common in the mountains especially during colder weather, there have been no rats or mice found in the Hawks Ridge cabin. I apologize if you were misinformed and we will be sure to find the maintenance technician and correct him. Although we did set out traps because we were under the impression you were correct, upon further inspection we have found that a flying squirrel has attempted to make a home in this cabin. I can assure you this is being addressed. We appreciate you making us aware, as these squirrels are very active at night and our staff are not typically in the cabins that late. Please know that it was not our intentions that you leave disappointed. Thank you for sharing your thoughts.