Blackjack - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 2, Bunk: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Cable Satellite
- Washer Dryer
- Pet Friendly
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Very nice but dusty
We have rented cabins from you several times and this one was not my favorite. Looking at the photos I did think that it was more secluded and in a culdisac not close to other homes. It was a fabulous home but very dusty and the lines men’s were not clean. The cabin itself was great but just needed a deep cleanWould recommend to others? No
We certainly appreciate your feedback, as it helps to ensure we are constantly improving. It is regrettable that you experienced these issues during your recent stay with us. As you know, this is not indicative of a usual stay with us. I have reported your concerns to the proper departments to be addressed. Please keep in mind, we do offer 24/7 staff assistance during your stay. Don't hesitate to contact us during your stay if anything is not up to par. We love assisting our guests! We hope you will allow us another opportunity to show you a true 5-star visit. Thank you for sharing your thoughts.
We enjoyed our stay at Blackjack with our 4 kids and our dog. The cabin was clean. Our kids loved the pool table, arcade game, and hot tub. They called to follow up with us during our stay to make sure everything was okay. We were not able to check in until 4pm because the room wasn’t ready at 3pm- didn’t turn out to be a big deal for us. I would recommend this cabin to anyone and would return myself.Would recommend to others? Yes
As always, we love hearing about great family experiences. It was our pleasure to provide you with luxury accommodations during your stay at Blackjack. You certainly chose a great cabin to relax and create lasting memories together. We hope you will make plans to visit again very soon. Please keep in mind, as repeat customers you will enjoy 10% off your next booking. Hurry back, new memories are waiting to be made!
Beautiful cabin, very clean, great location. Living areas furniture could use some updating, beds very comfortable, enjoyed the theatre room.Would recommend to others? Yes
Thank you for sharing your experience with us, Janet. We are happy to hear you enjoyed your stay. We appreciate your suggestion and will forward it to the appropriate department to have the living room furniture evaluated. We sincerely apologize for any inconvenience experienced due to this and hope you will consider staying with us again in the future.
Black Jack review
We enjoyed our stay at Black Jack. The view is obstructed by many trees. The cabin was clean. The only drawback is that every room had warning signs about tampering or breaking anything would cause you to be charged a fee of some sort. There were many dishes with chips in them. I think the number of warning signs was a bit much.Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Bonny. We are sorry you experienced these issues during your stay. This cabin is advertised as having a wooded view, which many of our guests enjoy, giving it more of a private feel. We do offer a great selection of cabins that offer spectacular mountain views that may be more ideal for you. We do understand that the signage can be a little overbearing, however, we do have to include the signs as some of our guests are not familiar with the operating instructions of various amenities. We include the signs to try to be fair, as doing these things can result in serious damage. Whenever these occurrences happen, we do have to charge the guests and would not consider charging anyone without fair notice. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Impressed with the cleanliness of the property.Would recommend to others? Yes
Thank you for your kind review, Suresh! We are happy to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will visit again soon!
My stay at the Elk!
The rental experience was seamless and awesome. I had recently stay at a cabin at Elk Spring for Valentines Day weekend. I took lots of pictures are showed my family upon my return. Little did I know I would be making another reservation in less than 2 months simply because of such a great time I had there. The cabin was extremely clean. We enjoyed the Jacuzzi and my favorite part was the kitchen and cooking. Because of the awesome time my family had we are all going to make this a yearly event.Would recommend to others? Yes
Thank you for taking the time to share your wonderful experience, Travais! We love to hear that you enjoyed your stay so much. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please make sure to mention at the time of booking that you have stayed with us previously to receive your 10% returning guest discount. Hurry back, new memories are waiting to be made!
Relief at last!!!!
After 3 attempt's to finding a jacuzzi and moving we finally arrived at 9pm. No, we were not happy at all our first night! We were assured at the 2nd cabin that we would have a jacuzzi and being charged an additional $102.61, there was none. Being extremely upset I did call to relocate again that night feeling it would be more considerate on staff not to use the cabin's facilities and move on to our permanent lodgings for the remainder of our stay. This whole vacation was after our first stay in which was a nightmare with the jacuzzi malfunction in Fontana. Between these 2 trips we spent alot of wasted time not having any fun at all!!!!!!!!!!!! We are also not spring chickens John being 68 and myself being 63. I apologize for the reservation mix up. But after this unfortunate adventure I really don't feel it's right to be charged the additional $102.61. As for the cabin itself it was wonderful except for the fact that it has no closets but the one. Your staff was wonderful and helpful and we left them a very nice tip and a very clean cabin. So I hope we can come to a pleasant understanding and hope we can return in the fall under better circumstances. Thank you and have a blessed day!Would recommend to others? Yes
Thank you for sharing your experience with us, Mrs. Bilderback. We certainly apologize for any confusion on our end. I do see that our staff was more than courteous and helped with changes you needed prior to your arrival and also once you arrived. We appreciate you staying with us and hope to see you again in the fall. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Great Cabin!Would recommend to others? Yes
Thank you for your 5-Star review, Lance! We are delighted to hear you had an exceptional stay. We enjoyed having you as our guest and hope you will make plans to visit us again soon!
Black jack is an awesome cabin. Itâ€™s bigger than we expected and would be comfortable with a family or two as well. We liked that the main bedroom was on the main floor. The fireplace was so relaxing while watching movies too! Elk springs resort is a great resort that takes care of their customers and truly cares that your stay is satisfactory. Thanks we will be back!Would recommend to others? Yes
Thank you for your fantastic 5 star review, Scott! We are delighted that you had such a great cabin stay! Blackjack is a great cabin to relax and enjoy some time away from the hustle and bustle of everyday life. Customer service is very important to us and we are pleased to hear our staff have met your expectations. We look forward to serving you again in the near future. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new adventure awaits.
Exelente tiempo en Familia
Pasamos aÃ±o nuevo y vimos nieve por primera vezWould recommend to others? Yes
Estamos encantados de que haya disfrutado de su estancia y de que usted y su familia hayan podido ver la nieve por primera vez.