Moonshiners View - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
I'm going to post a more thourough review on Trip Advisor but we were disappointed in this cabin. The floors were dirty, the deck needed to be swept, the TV in the master bedroom is tiny and the beds were very uncomfortable and wrapped in plastic, there was a remote control in the basement that had a screw sticking out of the back that my daughter got injured on. We ended up leaving a day early because we were disappointed and my daughter could not do a lot of the activities because her hand was hurt. We sent an e-mail telling the staff we were leaving early and about the screw and didn't even get an apology. Also, the layout of the cabin is ridiculous and the bathroom upstairs is a joke. The driveway is very difficult to get up and down as well. I pulled out one of the dresser drawers in the master bedroom to get a blanket and the whole drawer fell out because the dresser was not put together properly and the drawers were not on tracks. The positives are the location is nice and the cabin has a nice game room and movie theater screen.Would recommend to others? No
We are very sorry that you were disappointed with your recent stay at this cabin. We welcome the opportunity to remedy any issues you may encounter during your stay. We apologize for the oversight in not responding to your email and hope your daughter is ok. In spite of all the negativity you reported with this cabin, we do manage many others in Gatlinburg and the surrounding areas and we sincerely hope you will consider a future stay with us in a cabin more suited to your liking.
The cabin was beautiful. Pride of ownership was evident. Hot tub and view were perfect. We also enjoyed the projection movie screen and theater chairs. The view from the master bedroom was awesome. The only complaint is something Elk Springs couldnâ€™t control and that was construction from neighboring properties. It gets harder and harder to â€œget away from it allâ€.Would recommend to others? Yes
Thank you for your wonderful review, Kathleen. It is great to hear that you enjoyed your recent cabin stay. Moonshiners View is certainly a great cabin to enjoy the beautiful mountain area. We are very sorry if the construction caused a hindrance during your stay. You are correct, unfortunately, we do not have control over this. We hope that you will make plans to stay with us again in the future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.
The experience was pretty nice the cabin wasn't like the description or pictures. the drive way was a nightmare to park in and get of.Would recommend to others? No
Thank you for sharing your experience with us, Tony! We are pleased that you enjoyed the cabin. However, it is regrettable that the driveway caused issues for you. We do offer several luxury cabins and many of them are much easier to access. We hope you will choose to visit Elk Springs again during your next trip to The Great Smoky Mountains.
A NO HASSLE VACATION
The driveway was scary. The house could have updated or modern decore like the Urban Cowboy does.Would recommend to others? Yes
Thank you for sharing your experience with us, Jennifer. The driveway can be a little intimidating at first, however, any intimidation will certainly disappear once you gaze at the breathtaking views inside this luxurious cabin. The decor inside this cabin was hand picked to deliver a much different feel than Urban Cowboy. They each have their own style. Please contact us when you are ready to start planning your next visit. One of our experienced Sales Representatives will be happy to assist you. We have a great selection of cabins with varying decor and are sure to find the perfect one for your next get-away. We sincerely apologize for any confusion and hope we will see you again soon.
Beautiful cabin with spectacular views!
The cabin is beautiful! We were so pleasantly surprised to find the cabin impeccably clean & decorated so nicely. The staff checked on us although we did not need a thing. The location is perfect. Close to downtown Gatlinburg & Pigeon Forge. The view from our cabin was gorgeous! The cabin is stocked with everything one might need however my only suggestion is to bring some of your own towels. We had a wonderful stay & will definitely be back! We highly recommend this cabin!Would recommend to others? Yes
Thank you for your fantastic 5 star review, Gina! It is delightful to hear that you enjoyed your recent stay at Moonshiners View! We certainly agree, the view is incredible and the location is great for branching out into our little community. We appreciate all recommendations and look forward to serving you and your family again very soon!
The cabin was very well maintained, family friendly, with a great view. My family and I truly enjoyed our stayðŸ˜€. Just an fyi... when you park, back down the driveway, it makes it easier to leave.Would recommend to others? Yes
As always, we are happy to hear of another family experience! Moonshiners View is a perfect place to escape from the hustle and bustle of everyday life and we hope you will make plans to visit us again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
should tell renters about the driveway and how hard it's to get out.Would recommend to others? Yes
Thank you for your honest review, Marc. We appreciate your feedback, as it helps to ensure we are constantly improving. I have forwarded your suggestion to the proper department for review. We truly hope that the driveway did not hinder your entire visit and you were able to enjoy some relaxation at the Moonshiners View cabin. Again, thank you for sharing your thoughts.
Great cabin stay!
Nice clean cabin and close to downtown Gatlinburg. The whole family enjoyed the stay.Would recommend to others? Yes
Thank you for your fantastic review, William. We are pleased that you and your family had such a great cabin stay! We hope you will visit again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
The driveway is almost unusable. If I would not of had a four wheel drive I would not have been able to get in the driveway. Advertised as 2 king suites, when there was only one king bed upstairs and the downstairs one was a queen at best. Carpeting in the "theater" room was dirty, lumpy and smelly. It was so cold down there that even with the furnace running upstairs and the fireplace going it was below any comfortable temp. The only closet in the whole cabin is in the bedroom downstairs. You have to just find places to try to hang your things. They did have a rack on the wall upstairs and another over the door but still very inconvenient. The window shades were missing from the front and back doors and when I called I was told that they were on order. Then I was told that they would have to measure for them and be ordered. Never did see them put up. Bathrooms have terrible ventilation, maybe the vents need cleaning, and all the bathrooms have a nasty smell. Customers should be told about the driveway and parking and only one closet in the cabin. Very disappointed and even though I have been renting from Elk Springs for years, I will be looking elsewhere the next time.Would recommend to others? No
Thank you for your honest review, Garry. We appreciate your feedback as it helps to ensure that we are constantly improving. As you know from previous visits, this is not indicative of a usual stay with us. We sincerely apologize for the issues you faced and rest assured they have been reported to the proper departments. We do show a few concerns you reported during your stay with us and we truly appreciate this. However, we were not made aware of your concerns with the cleanliness of the cabin. We take pride in our cabins and have won awards for our cleanliness. If we are not meeting these standards, we definitely want to be made aware. Please know it was not our intention to disappoint you. Thank you again for sharing your thoughts.
Great place to relax and enjoy the view
This rental experience was top notch. Cabin was spectacular with a gorgeous view. Our family enjoyed the hot tub on the deck and the huge entertainment center in the basement. The only issue was parking our truck in the driveway. It was too steep to get in the driveway. We parked in the cove at the corner of the street. Very close to downtown Gatlinburg.Would recommend to others? Yes
Thank you for your wonderful review, Christy. We are pleased that you enjoyed your stay at Moonshiners View. This cabin definitely has some amazing views and is perfect for relaxing and creating lasting memories together. It is truly a hidden gem! We are sorry that you had issues with the driveway. Sometimes being in the mountains, this is inevitable. We truly hope you will join us again during your next trip to Gatlinburg.