Moonshiners View - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
should tell renters about the driveway and how hard it's to get out.Would recommend to others? Yes
Thank you for your honest review, Marc. We appreciate your feedback, as it helps to ensure we are constantly improving. I have forwarded your suggestion to the proper department for review. We truly hope that the driveway did not hinder your entire visit and you were able to enjoy some relaxation at the Moonshiners View cabin. Again, thank you for sharing your thoughts.
Great cabin stay!
Nice clean cabin and close to downtown Gatlinburg. The whole family enjoyed the stay.Would recommend to others? Yes
Thank you for your fantastic review, William. We are pleased that you and your family had such a great cabin stay! We hope you will visit again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
The driveway is almost unusable. If I would not of had a four wheel drive I would not have been able to get in the driveway. Advertised as 2 king suites, when there was only one king bed upstairs and the downstairs one was a queen at best. Carpeting in the "theater" room was dirty, lumpy and smelly. It was so cold down there that even with the furnace running upstairs and the fireplace going it was below any comfortable temp. The only closet in the whole cabin is in the bedroom downstairs. You have to just find places to try to hang your things. They did have a rack on the wall upstairs and another over the door but still very inconvenient. The window shades were missing from the front and back doors and when I called I was told that they were on order. Then I was told that they would have to measure for them and be ordered. Never did see them put up. Bathrooms have terrible ventilation, maybe the vents need cleaning, and all the bathrooms have a nasty smell. Customers should be told about the driveway and parking and only one closet in the cabin. Very disappointed and even though I have been renting from Elk Springs for years, I will be looking elsewhere the next time.Would recommend to others? No
Thank you for your honest review, Garry. We appreciate your feedback as it helps to ensure that we are constantly improving. As you know from previous visits, this is not indicative of a usual stay with us. We sincerely apologize for the issues you faced and rest assured they have been reported to the proper departments. We do show a few concerns you reported during your stay with us and we truly appreciate this. However, we were not made aware of your concerns with the cleanliness of the cabin. We take pride in our cabins and have won awards for our cleanliness. If we are not meeting these standards, we definitely want to be made aware. Please know it was not our intention to disappoint you. Thank you again for sharing your thoughts.
Great place to relax and enjoy the view
This rental experience was top notch. Cabin was spectacular with a gorgeous view. Our family enjoyed the hot tub on the deck and the huge entertainment center in the basement. The only issue was parking our truck in the driveway. It was too steep to get in the driveway. We parked in the cove at the corner of the street. Very close to downtown Gatlinburg.Would recommend to others? Yes
Thank you for your wonderful review, Christy. We are pleased that you enjoyed your stay at Moonshiners View. This cabin definitely has some amazing views and is perfect for relaxing and creating lasting memories together. It is truly a hidden gem! We are sorry that you had issues with the driveway. Sometimes being in the mountains, this is inevitable. We truly hope you will join us again during your next trip to Gatlinburg.
I wish the address was displayed on or by the house. Had difficulty finding it. Enjoyed the aquarium and the comedy barn. Traffic was horrible.Would recommend to others? Yes
We appreciate your business Nick. In an attempt to avoid confusion, we do send out emails prior to arrival with an address for GPS and turn-by-turn directions to the cabin. We also offer 24/7 staff assistance if you have any troubles finding your cabin. We hope that the difficulty locating the cabin and traffic did not affect your cabin stay. We hope you will join us again during your next trip to Gatlinburg. Thank you for sharing your thoughts.
Great Weekend Getaway
We absolutely loved our stay at Moonshiners View! The cabin was clean and the perfect size for two couples, we could of brought the kids and still had plenty of room! The views were amazing, especially waking up in the loft and looking out on the mountains! The cabin was very close to both Pigeon Forge and Gatlinburg strip, yet we could never hear any traffic noise. The driveway is extremely steep so be sure to have a 4 wheel drive vehicle and we found it easiest to back into it. I would definitely visit again!Would recommend to others? Yes
Thank you for your fantastic review, Lauren! We are pleased that you enjoyed your stay at Moonshiners View! We certainly agree, this cabin is in such a great location and offers some spectacular views. It sounds like you chose the perfect cabin for a relaxing getaway. We look forward to your next visit with us! Hurry back, new adventure awaits.
Wonderful Labor Day Weekend Stay!
My family had a wonderful time & we were very impressed by the cleanliness and beautiful views. The kids loved their own space downstairs!Regarding the rental company, I arrived at 10:30 p.m. and the AC was not cooling so I called. Elk Springs Resort Cabin Rentals sent a repairman out immediately that night and we were cool within a couple of hours. Awesome customer service!Would recommend to others? Yes
Thank you for your wonderful review, Leslie! We are pleased that you and your children has such a great experience. We certainly apologize that the AC was not running properly on your arrival but we are glad to hear your experienced maintenance men were able to address this in a timely manner. We hope you will visit us again during your next trip to The Great Smoky Mountains!
The cabin was neat and clean and big enough for 6 guests but we were four and was perfect. They have one bedroom in basement and one is on upper level with half bath but open and view was great from that bed in the morning, but no privacy for closed bedroom door. Parking was not flat and just enough for one car.Would recommend to others? Yes
Thank you for your for your kind review Priti. We are pleased to hear you had such a great cabin stay. Thank you for your business and we hope you will visit us again during your next trip to Gatlinburg!
Awesome view of mountains! The movie room was great, but could only play DVDs/Blu-Ray and was not connected to a cable TV box. Refrigerator, dishwasher, oven/stove, microwave, hot tub, and washer seemed new and in great shape. The dryer seemed noisy. Water pressure seemed low, so the fill and rinse cycles on the washing machine took quite a while, but there was enough pressure for showers. No flow control knob on showers. Furniture was in good condition. Pool table not quite level. The small futon loveseat shown next to the pool table in some of the website photos is not there. Some windows were dirty on the outside. Parking area was at the bottom of a short, curved, steep incline and very small, requiring multiple 3-pt turns to turn around. The only bedroom with a door did not have an attached bathroom.Would recommend to others? Yes
Thank you for sharing your experience with us, Alan. We appreciate your feedback as it helps us to improve the quality of each stay. Thank you for bringing these items to our attention. Your feedback has been forwarded to our maintenance department for evaluation. Please do not hesitate to contact us should you find that you need our assistance during your stay. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
This was my husband and my 6th anniversary. We always try to plan a trip around this time of the year to celebrate the happiness day of our life. This trip did just that. We were very impressed with the cabin and its seclusion. We throughly enjoyed our week. We will be staying with this company again. The only complaint we have about the property is the driveway!!! It truly deserves a 5 star rating but I have to give it a 4 just due to the difficulty of parking.Would recommend to others? Yes
Thank you for allowing us to be a part of your special celebration, Brooke! Congratulations! We are excited you enjoyed your stay. We agree. the driveway can be a bit challenging. The top-notch amenities along with the views you will wake to each morning far surpass any challenge experienced. We enjoyed having you as our guest and hope you will consider making Elk Springs Resort a part of your anniversary plans for many years to come.