Moonshiners View - Gatlinburg Cabin

Regina, thank you for sharing your experience with us. We are glad to hear you were able to encounter a snowy Smoky Mountains. The roads here can be challenging, but to to get to the beautiful cabins with great views you do have to travel these roads. However, the cabin that takes your breath away is worth it. We enjoyed having you as our guests and look forward to sharing more memories with you. Remember, as a returning customer you will receive 10% off future stays! Thank you.

Thank you for sharing your experience with us, Darren. We are sorry you were disappointed in these aspects of your stay. Streaming capabilities at the individual cabins vary due to the type of internet available. We provide the best internet available at each of our properties. While this did not seem to be the perfect choice for you, we offer a great selection of cabins with varying locations and amenities. Please contact one of our Sales Representatives when you are ready to start planning your next get-away. They will be happy to assist you in finding a cabin that will not only meet, but exceed your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.

Thank you for sharing your experience with us, Brett. We are sorry to hear you were disappointed in this aspect of your stay. The driveway at this property is challenging. There are a few other spots to park that are easier. For our guests that do have issues parking in the driveway, there is a spot at the top in front of the cabin that is available to park. There is also an area at the cul-de-sac, which is just steps away from the cabin, that are available to be used. Please do not hesitate to contact us should you experience any difficulties such as this in the future. We provide 24/7 guest assistance to ensure our guests are well taken care of. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.

Thank you for your kind review, Terry. It is great to hear that your recent stay was a successful one. We do understand that the roads and driveways in our area can be frustrating until you get used to them. We have several cabins to choose from, and one of our reservation specialists will be happy to help you find a cabin in a more suitable location. We encourage guests to book direct and save up to 15% on your booking. We hope you will make plans to visit again very soon!

We are delighted that you enjoyed your recent cabin stay, Svetlana! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. We encourage guests to book direct and save up to 15% on your booking. See you soon!

Thank you, Billie, for sharing your experience with us. We are glad to know you enjoyed your stay in Moonshiners View. It is certainly a beautiful cabin for a quick family getaway. We appreciate your feedback and will definitely send it to our team. We enjoyed having you and hope to see you again in the future!

Thank you for your review, Kathryn. While we do appreciate all feedback, this is definitely very worrisome to us, as we did not get any reports from you while you were staying in the cabin. We hold ourselves to a high standard of excellence with the upkeeps and cleanliness of each of our rental properties. To hear that the cabin was filthy is alarming, and I can assure you we will look into this. However, please do not hesitate to contact us during your stay if you find anything that is not up to par. We offer 24/7 staff assistance, and we want nothing more than our guests to feel as though they have a home away from home while staying with us

We are very sorry that you were disappointed with your recent stay at this cabin. We welcome the opportunity to remedy any issues you may encounter during your stay. We apologize for the oversight in not responding to your email and hope your daughter is ok. In spite of all the negativity you reported with this cabin, we do manage many others in Gatlinburg and the surrounding areas and we sincerely hope you will consider a future stay with us in a cabin more suited to your liking.

Thank you for your kind review, Christopher. We are pleased to hear that you had such a great time at Moonshiners View. You definitely chose a great cabin to relax in and enjoy some time away from the hustle and bustle of everyday life. We are sorry that that driveway and parking was not to your liking at this cabin. We have several cabins to choose from and I am sure one of our experienced Reservation Specialist will be happy to help you find the perfect cabin for your next booking. We encourage guests to book direct and save up to 15% on your booking.

Thank you for your kind review, Julie! We are happy you enjoyed your stay. Although the drive to this cabin is easily navigated, the driveway is steep. The views surrounding this cabin certainly make a momentary challenge worth the effort. Often times, to get the best views, there may be steep roads or driveways. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!