This cabin needs LTC, the location of the resort is good, the location of the cabin does not have any view to any place, practically if it rains it must remain inside the cabin all the time the terrace is not roofed and that does not allow to enjoy the exterior areas , the seats are very deteriorated, need to be repaired or changed, the floor is full of mood, slippery and dangerous, we had a fall accident, without serious consequences but could have been serious, inside the roof of the kitchen part has leaks and fills the water floor and is also dangerous if you do not see it, the resor was notified of this problem, the TVs are not smart and too small, you can not even see a movie on Netflix, the fourth master part of the sink is uncomfortable for two people, and the famous 18-inch shower remains wet all the time, the pool table is old and unpainted, the floor of the plant A downstairs is deteriorated, in conclusion the stay in this cabin was not anything pleasant. It needs renovation and maintenance. I do not recommend anyone to rent this property, it will not be a good vacation,
Would recommend to others? No
Host Response (October 05, 2018):
We appreciate your honest review, Adalberto. Your feedback is a crucial part of our success. Your concerns have been reported the our maintenance department, and I can assure you they will be addressed. Please keep in mind, our luxury cabins are log cabin, and it is common to have water seep through the floor if there is even the slightest bit of water on the floor above. This is common when someone showers and steps out onto the floor or leaves the curtain out by mistake. Our staff is very professional, and we always follow up but we find that nine times out of ten this is the cause. It is regrettable that this cabin was not the perfect fit for you, however, I'm sure one of our experienced Reservationist will be happy to help you find a cabin for your next visit that will not only meet but exceed your expectations. Thank you for sharing your thoughts.