Moonshiners Legacy - Gatlinburg Cabin
The Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
Description
Amenities
- Cable Satellite
- Wifi
- Washer Dryer
- Mountain View
- Hot Tub
- Grill
- Resort Pool
- Near Dollywood
Host
Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Traveler Reviews
Verified Guest
We will go next year
It was great accommodation, nice cabin. clean. everything was amazing.Thank you
Would recommend to others? Yes Verified Guest
Nice Cabin but needs a little TLC
I stayed at Moonshiners Legacy over the 4th of July Holiday week. I have stayed in Gatlinburg a few times previously and this trip was put together at the last minute. I normally stay at another cabin resort in the area, but there was no availability.While this cabin is nice - it is certainly in need of some TLC. The furniture in the game room (specifically the ottoman that goes with the chair) should really be removed. It is clear that the pictures on the website were taken a while ago.I think the kitchen should be provisioned better as well - with a better variety of kitchen utensils.The linens on the bed in the downstairs bedroom also need updated - I had king size pillows, with regular size pillow cases (so the pillow case didn't nearly cover the pillow).We had a nice visit and the location was good but I would not choose to stay at this cabin next time.
Would recommend to others? NoThank you for taking the time to share your experience with us, Sheri. We are sorry to hear you were disappointed in these aspects of your stay. We truly appreciate you bringing these items to our attention. Please do not hesitate to contact us during your stay should you experience issues such as this in the future. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Verified Guest
Good vacation
It was a very good experience. Better than any hotel experience. I would recommend. Only negatives were the living room furniture was very worn, uncomfortable and the dart board needed replacing desperately. (Part of the reason the house was chosen). Overall much better than the place we stayed in before.
Would recommend to others? YesThank you for your kind review, Jennifer. It is a pleasure to hear that you enjoyed your recent cabin stay. You certainly chose a great cabin to relax and take in the peaceful mountain area. We appreciate your feedback regarding the furniture and the dart board. I can assure you we will address these issues. It would be a pleasure to serve you again on your next trip to The Smokies. Please keep in mind, as repeat visitors you will enjoy 10% off. Hurry back, a new adventure awaits!
Verified Guest
Moonshiners Cabin
We just stayed 6 nights in moonshiners cabin. The cabin itself is beautiful. The interior needs updating including both bedroom televisions and the sleeper sofa in the living room. The views are from the front porch and were awesome. The drive up to the cabin is very windy and our entire family got motion sickness going up and down daily. It took us about 20-25 minutes from cabin to downtown Gatlinburg. We would not stay in this cabin again because of the drive up and down and the outdated electronics.
Would recommend to others? NoWe appreciate your honest review, Scott. It is great to hear that you enjoyed your recent cabin stay. Moonshiners Legacy is a great cabin to relax and take in the beautiful mountain views. I have reported your concerns regarding the needed updates to the proper department for review. We are very sorry that the drive up was an inconvenience. However, in order to have a great mountain view it is normal to have to drive up some of our windy mountain roads. Please keep in mind, we do have many luxury cabins to choose from. Many of which are only moments from downtown and are not a strenuous drive. We would love another opportunity to serve you in the future. Thank you for sharing your thoughts.
Verified Guest
Family
We easily booked the cabin. We received updated messagesAbout our arrival day. Easy to find and a great location.
Would recommend to others? YesWe are happy to hear you enjoyed your stay, Larry. Moonshiners Legacy is certainly a great cabin to relax and take in the beautiful mountain scenery. It would be our pleasure to serve you again on your next trip to The Great Smoky Mountains!
Verified Guest
Great Cabin makes a Nice Vacation
Moonshiners Legacy was a great cabin. As advertised and very well maintained. Kitchen was pretty well stocked and beds were pretty comfortable. The pull out sofa was not worthy of sleeping on. Very uncomfortable, we brought an air mattress and used that anyway. Everything was clean and well maintained. There were a couple jets not working on the hot tub but overall it was clean and worked. Check-in and Checkout via text msg was easy and we even received a call during the booking process for confirmation. Couldn't have been easier. Views were ok. It was overcast but the trees were a bit more grown than in the online photos so view was a bit limited. Overall, great cabin and would stay again.
Would recommend to others? YesThank you for your great review, Christopher! It is a pleasure to hear that you enjoyed your recent cabin stay. We certainly appreciate you expressing your concerns with us as well. Your feedback helps to ensure we are always improving, and we rely on you, our guests to tell us where we may be falling short. I have reported your concerns to the proper departments, and let me assure you they will be addressed. Please also keep in mind, we do offer 24/7 staff assistance, and we are happy to assist you during your visit as well. Please don't hesitate to call us; we love assisting our guest! We hope you will make plans to stay with us again in the future. Don't forget to mention you are a repeat visitor to receive a 10% discount on your next booking!
Verified Guest
Amazing
The caben was amazing it have everything we need it with a perfect view we definitely going back
Would recommend to others? YesThank you for your fantastic 5-star review, Yonic! We are pleased that you had such a great cabin stay! Moonshiner's Legacy is definitely the perfect cabin to relax and create lasting memories together. We look forward to you next visit. Hurry back, new adventure awaits!
Verified Guest
Great place top stay ! 100 % would recommend
Everything was great !
Would recommend to others? YesThank you for your your kind review, Jaquelin! We are delighted that you enjoyed your recent stay at Moonshiners Legacy. You certainly chose a perfect cabin to enjoy a relaxing getaway. We appreciate all recommendations and we hope that you will join us again very soon!
Verified Guest
Beautiful House
Except for having to buy more toilet paper, the house was beautiful and immaculate. We had 5 staying at the rental and had plenty of room. The one thing that was outstanding was how clean every room was. The upstairs bathroom did have a sewer odor, that was a little much. The road driving up to the house was scary at night. You had to drive really slow as to make sure you didn't drive off the road. The location is in between Pidgeon Forge and Gatlinburg which was very convenient. Very close to the Smoky Mountain Park for hiking.
Would recommend to others? YesThank you for sharing your experience with us, Judy. We appreciate you bringing these items to our attention, as we were unaware. A starter supply of toilet tissue is provided at the cabin prior to your arrival. We are sorry for any misunderstanding regarding what is provided and what you will need to bring. We try to ensure each of our guests are aware by sending this information in each of the confirmation emails. We are unsure of the sewer odor you experienced in the upstairs bathroom. We sent one of our inspectors to the property today and no odor was present at this time. Please do not hesitate to contact us during your stay should you discover you need our assistance. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Verified Guest
Great location - Second time staying here
Perfect location. Quiet area. Beautiful view. Only issue was with wifi. Could seriously user a new router. Also reported the master bathroom faucet leaking and could use addressed. Nothing to offset all the positives of this stay. Great job.
Would recommend to others? YesThank you for your kind review, Mark. We are pleased that you enjoyed your cabin stay. Customer satisfaction is very important to us and we certainly appreciate you reporting the faucet and router issues to us. Being in the mountains, the internet is not always reliable but I have reported the issue and we will have one of our technicians take a look. We hope you will visit Elk Springs Resort again during your next trip to Gatlinburg.
