Diamond Mine - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Hot Tub
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Great place to stay
Very nice and clean cabin. Will definitely book with this company again.Would recommend to others? Yes
Thank you for your wonderful 5-star review, Angel. It is a pleasure to hear you enjoyed your recent visit to Diamond Mine. We would consider it an honor to have you as our guests again in the future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Cabin was beautiful and everything we thought it would be.
Cabin was great and the view from the balcony was amazing. Would definitely go backWould recommend to others? Yes
Thank you for your wonderful review, Marty! We are happy you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
Cabin was well stocked, beautifully maintained and very clean/comfortable. The mgt company was extremely professional and wonderfully responsive to our questions and request for help lighting the outdoor fireplace. The only complaint I have is its closeness to the neighbors. The cabins are nearly on top of each other and our neighbors partied one night very loudly until 5a! We did not complain though - first offense was a gift to the wedding party staying there and it did not happen again.Would recommend to others? Yes
Thank you for your wonderful review, Kim! We are delighted to hear you enjoyed your visit. We pride ourselves in providing exceptional customer service throughout your stay. We are sorry to hear about the partying neighbors. This is not condoned or tolerated by us. We are a family friendly resort and will be happy to step in and assist you should this ever happen in the future. We provide 24/7 guest assistance to ensure that each stay is relaxing and enjoyable. Please contact us when you are ready to start planning your next get-away. We offer a variety of cabins that vary on levels of seclusion. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that not only meets, but exceeds, your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Diamond Mine 2 night stay
We enjoyed our stay! The resort is very close to downtown Gatlinburg where there is a lot of neat things to do. The cabin itself was very clean and exactly like the pictures online. Even though the cabins are very close to one another it was very quiet and peaceful and we only saw a neighbor once during our stay. Booking the cabin was very easy and convenient. We had free WiFi as well as cable and Netflix.Would recommend to others? Yes
Thank you for your fantastic review, Damian. We are delighted that you enjoyed your recent stay at Diamond Mine. We believe in providing true and accurate information for each and every cabin. The pictures and description on our website are a true reflection of what you will find when you arrive at the cabin. Our Elk Springs Resort is a cabin community, but as you mentioned it is very peaceful. We hope you will make plans to visit us again in the near future! Please keep in mind, as repeat customers you will enjoy 10% off all future bookings.
Cabin was nice and great location. Staff were nice to call and check on us and checkin was very easy. I would only recommend this cabin for one couple. The bedrooms are right above each other and their appears to be no insulation between upstairs and downstairs. The floors creaked and sounded so loud in the downstairs bedroom and you could hear everything.Would recommend to others? Yes
Thank you for your kind review, Cheryl. We appreciate your feedback as it helps to ensure we are constantly improving. I am very sorry about the lack of a sound barrier inside the cabin. Most cabins in this area are built this way. Please bear in mind, these were meant to be vacation homes and not to be lived in, so this is why they were designed this way. We hope you will consider staying at Elk Springs during your next trip to The Great Smoky Mountains.
Nice cabin, but several neighbors
We really liked the cabin itself - modern enough, nicely outfitted, hot tub, pool table, etc. Had everything we wanted. The only downfall I had was how close the neighbors were. You can never tell in pics if there are any, or if there are, how close they are. There are 3 houses in view, 1 pretty close. The good thing is that the hot tub is secluded from most of their view from the roof.Would recommend to others? Yes
Thank you for sharing your experience with us, Nicole. We appreciate your feedback as it helps us to improve the quality of each stay. The cabins that are located on our resorts are close to each other. Please don't hesitate to ask any questions you may have prior to booking. Our experienced Sales Representatives and Customer Service Representatives are always happy to assist you in finding the cabin that is perfect for you. We have a great selection of cabins that offer seclusion. We sincerely apologize for any misunderstanding and hope you will stay with us again.
As usual,we had a wonderful time in gatlinburg. The cabin was very nice...wish we could have stayed longer. The cabin was in great condition and very clean. One of the kitchen cabinets came off the hinges very easily so we left it off the whole weekend. Also, when we arrived, there were two cats lurking around. Maybe from previous guests feeding them. They disappeared after the first day probably because of the rain the next day. None of us are fans of cats so we werenâ€™t thrilled about having them around. Aside from the cats and the cabinet, everything was excellent!Would recommend to others? Yes
Thank you for your kind review, Whitney. We are pleased that you enjoyed your stay despite the cats causing issues. We certainly appreciate you making us aware of the cabinet and I can assure you this will be addressed. Please do not hesitate to contact us during your stay if you have any issues. We love assisting our guests! We hope that you will join us again during your next visit to The Great Smoky Mountains.
My experience was nothing less than amazing. From the moment we arrived the cabin was clean and prepped for our arrival. When we first arrived we had an issue where the smoke detector needed a battery and would not stop beeping, we called and theh sent out somebody within 30 minutes, gentleman was very nice and curtious and stayed after to make sure it worked. The view from the cabin was phenomenal and everything we needed to stay entertained was in the cabin from tvâ€™s to even a pool table. Would definitley visit again.Would recommend to others? Yes
We appreciate your kind review. We are happy to hear your issue was resolved and you enjoyed your stay, Michael. We truly care about the quality of your stay and want you to feel at home during each visit. We enjoyed having you as our guest and hope you will visit often. Hurry back, new memories are waiting to be made!
Diamond Mine Cabin
This cabin is AMAZING! My husband and I stayed in it while on our honeymoon, and touring the Smokey Mountains. We would have loved to have spent a week or more in this cabin. It was beautiful, clean and spacious. It has 2 full bedrooms, would be great for 2 couples. The picture is not accurate as to the location of the cabin or the look on the outside, but the inside pictures are accurate. We would recommend an Elk Springs Cabin to anyone!Would recommend to others? Yes
Thank you for your kind review, Carrie! We are pleased that you enjoyed your cabin stay. We strive for excellence and rely on our guest's feedback to achieve this goal. We hope that you will consider Elk Springs Resort during your next trip to Gatlinburg. Keep in mind, as returning guests you will enjoy 10% off all future bookings!
Diamond Mine - a good homebase
Our rental was in great location - close to everything in the Arts village.Would recommend to others? No
Thank you for your kind review, Monica. We are delighted to hear you enjoyed your cabin stay and hope you will visit again soon. Please keep in mind, as a repeat customer you will enjoy 10% off all future bookings!