Mountain Hideaway - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 2
- Bedrooms: 1
- Bathrooms: 1.5
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Hot Tub
- Mountain View
- Resort Pool
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Cold Mountain Hideaway
It was cold outside during our stay which we wanted. What we didnâ€™t count on was that the heat in the cabin wouldnâ€™t work. We called maintenance and when the HVAC person came out it was 58 degrees in our bedroom. He said he didnâ€™t find anything wrong but at least at 58 we wouldnâ€™t freeze to death.Compounding the issue was of the 4 electric fireplaces the only one that actually produced heat was in the living room where the heat actually worked. Forget any images of sitting in front of a warm fireplace. No offer to move to another cabin or to keep working on the problem.Since the heat couldnâ€™t be fixed we called and checked out 4 days early with no refund.Would recommend to others? No
Thank you for taking the time to share your experience with us, Billy. We are sorry to hear you experienced an issue with the heat in the bedroom during your stay. The technician was sent out and did see that the thermostat was set at 68 degrees, which was the temperature throughout the cabin, with the exception of the bedroom. An outside vendor was sent out and did not see an issue with the system and assumed since the outside temperatures were in the single digits, the unit was just having a hard time keeping up. We did not receive any further communication after this until we received the call letting us know that you were checking out on 1/3, which was 3 days early. We do see where the issue with the fireplace was reported, however, this was for the fireplace in the living room. The heat on the fireplace was not turned on and the technician was able to turn this on for you. We did not receive reports of any of the other fireplaces not working. The fireplaces downstairs do produce heat as well. We are unsure of why this did not occur, as we have not had any reports of them not working either prior to or since your stay. Our goal is to provide you with a comfortable stay during your visit. We sincerely apologize that you felt you had to leave early. We did not receive any further notice of the issue, or any request to be moved or refunded. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
We stayed in Mountain Hideaway. The cabin was very clean. We only stayed 3 nights but wished we had booked for longer. Definitely staying again but for longer.Would recommend to others? Yes
We are very pleased that you enjoyed your cabin stay so much! We hope you will make plans to stay longer during your next visit. Please keep in mind, as repeat customers you will enjoy 10% off all future booking! Hurry back, new memories are waiting to be made!
We had a great time at mountain hideaway. It was very clean and nice, Everythubg in the cabin worked liked it should have. It was about 15 minutes from downtown Gatlinburg but the view was worth it. The cabin was decorated with some Christmas decorations which was extra special. Booking process and checking in/out was great. I loved that the cabin had a security system.The pictures of the area surrounding cabin online might need to be updated because If you donâ€™t look close you would think it was kind of by itself when in reality there are five cabins and two cabins behind it. Will definitely be back again. We loved elk Springs Resort! Canâ€™t wait to come back and stay!!Would recommend to others? Yes
Thank you for your wonderful review, Brooke! We are delighted you enjoyed your stay. We appreciate your feedback and will share it with the appropriate department. We enjoyed having you as our guest and would consider it an honor for you to stay with us again!
It was awesome! The cabin was very up to date and clean!Would recommend to others? Yes
Thank you for your fantastic review, Jacob. We are pleased that you enjoyed your stay at Mountain Hideaway. We hope that you will make plans to join us again very soon! Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new adventure awaits!
We stayed for a week for our honeymoon and had the best time! The cabin was so clean and wonderful! I would recommend this cabin to anyone. The only downside if you can even call it that was the cabin was not near downtown. It's about a 20-25 min drive but to me it made it perfect because it was relaxing at the cabin and not busyWould recommend to others? Yes
Thank you for sharing your wonderful experience with us, Rebecca! We are delighted to hear your stay was exceptional. We can understand your concern regarding the distance, however, this aspect is what truly makes getting away from it all possible. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
I have to say we didnt want to leave here ,This is the place to stay to destress and enjoy the beauty around ,the perfect escape this was amazing we want to stay here again next yearThe pictures of the cabin outside the cabin on the website should be updated because all the trees around just make it even more beautiful and rustic Your secluded and yet close to everything.I would recommend this cabim. I can't waite to come back Thank you for everythingWould recommend to others? Yes
Thank you for your wonderful review, Gina. It is our pleasure to provide you with a luxury cabin to enjoy time away from the hustle and bustle of everyday life. It sounds like you made the perfect cabin choice. We appreciate any recommendations and keep in mind you will also receive 10% off all future bookings. We hope you will join us again during your next trip to The Great Smoky Mountains.
Magic in the Mountains!
We were SO pleased with our stay. It truly was a home away from home. We had every luxury we could possibly need and then some. The cabin was clean and stocked. It looked exactly like the pictures showed it would. It was our first getaway as a couple which made it all the more memorable! We will definitely be back and are very thankful to have found this gem!Would recommend to others? Yes
Thank you for your wonderful review, Kenneth! We are pleased that you enjoyed your cabin stay. Mountain Hideaway is definitely a great cabin to relax and create lasting memories together. It sounds like you chose the perfect getaway and we hope that you are already planning your next visit. Please keep in mind, as returning guests you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Amazing cabin for two!
This cabin met all of our expectations- you thought of everything a couple needs for a relaxing get away from the stresses of life! The only reason I gave a four star below is because from the description we thought we were going to be at the top of a hill overlooking the mountains, and it's located below a row of cabins above- however it's still very private and has a beautiful view. Great location 12-15min from Gatlinburg and easy access to main road. Thank you for everything!Would recommend to others? Yes
Thank you for your wonderful review, Steven! We are sorry to hear you were disappointed in this aspect of your stay. Please contact us when you are ready to start planning your next get-away. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We enjoyed having you as our guest and hope you will make plans to visit again soon! Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Enjoyed Our Stay So Much
This cabin is perfect for two. That was the main attraction to the cabin was that the owner limits the number of people who stay here. It's obvious they care about their property. Everything is high end, bedding, linens, fixtures, all perfect for a week or weekend stay. We spent 7 nights, and never once wanted for anything. Little things mean a lot, those usually unnoticed touches that I pick up on right away...like...fresh/new dish sponge, full length mirror, general cleanliness, bright vanity lighting, good kitchen lighting. We travel frequently and 98% of the time rent private residences with Homeaway - VRBO - Air BnB. I have traveled this way for over 10 years and at least 25 rentals. This one, is by far, one of the best we have rented. Not as isolated as photos appear, but the privacy screens "block" your neighbors nicely if you choose to do so. The view and location are great.Would recommend to others? Yes
Thank you for sharing your wonderful experience with us, Sandra! We are elated to hear we exceeded your expectations. We want you to feel at home while you are our guest. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Fantastic couple's cabin!
This being our first visit to Gatlinburg, we had done a lot of online search to make sure we find the best spot for our stay. The online reservation, check-in and check out procedures were a breeze and highly professional.Most importantly, the cabin exceeded our expectations and we were extremely satisfied with the cleanliness and available resources. We could not have asked more. Just keep in mind that the Mountain Hideaway cabin sits at the bottom compared to other nearby cabins, so if you are craving for the most open scenic view then opt for a cabin that sits higher. Nevertheless, you can not go wrong with this cabin!Would recommend to others? Yes
Thank you for your kind review, Saifur. We certainly appreciate your input and we value your business. We are pleased that we not only met, but exceeded your expectations. We hope that you will consider staying with Elk Springs during your next trip to Gatlinburg.