Mountain Splash - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 1
- Bathrooms: 1.5
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Resort Pool
- Hot Tub
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
The cabin was great except for a few things. The area where the pool table is located is way too small to actually play pool. No spare trash bags were found. The pool wasn't as heated as I thought it would be. Besides those few things it was a good location.Would recommend to others? Yes
Thank you for your review Woodrow. There should have been a spare trash bag left in each of your trash cans, as we only provide a starter supply of items for your stay. If this was an oversight by our staff, I deeply apologize if they didn't leave any extras. Our pool temperatures are set at 82*-85*. There is a thermometer in the pool skimmer for you to verify the temp is what it is supposed to be. Anything colder than that, should be reported to our Customer Service department so they can have a staff member come out to fix it for you. Despite your minor issues, we are pleased that you enjoyed your overall stay. We appreciate your business and hope you will consider a future stay with us.
My husband and I stayed at Mountain Splash cabin with our best friends for New Years weekend. Elk Springs Resort was wonderful. The cabin was clean and when we had to call due to the WiFi not working, maintenance was there within 15 minutes. Elk Springs texted and called to make sure we were settled in and had no problems. We would highly recommend!Would recommend to others? Yes
We are happy to hear your issue was resolved and you enjoyed your stay, Michelle. We truly care about the quality of your stay and want you to feel at home during each visit. It would be wonderful to have you as guests again in the future. Hurry back, new memories are waiting to be made!
The Cabin was nice. We booked this cabin specifically for the pool only the pool was out of order due to bad heat pump. My kids were disappointed. I would like to book another cabin in the future but will not pay extra just for one with with a pool. Then we had a scare because maintenance was sent out to check on the pool only he did not inform us he was their. Imagine our surprise when we found a man downstairs in our pool room at 11:00 at NIGHT! Yeah didnâ€™t like knowing a stranger was in our cabin without telling us.Would recommend to others? Yes
We appreciate your review, Esteban. We certainly appreciate your feedback regarding your visit. It is regrettable that you had issues with the swimming pool, as we are aware this is a major amenities. We are pleased that you liked the cabin itself and look forward to serving you again in the future. It looks as though our management team has offered you an additional discount returning and we hope you will use that very soon. Again, we apologize for the inconvenience. Thank you for sharing your thoughts.
Great for Couple looking for getaway
We had a great time and great cabin for a quick getaway for a coupleWould recommend to others? Yes
Thank you for your 5-Star review, Greg! We are delighted to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will visit again soon!
The cabin was beautiful! The pool was a nice touch and very enjoyable.Would recommend to others? Yes
Thank you for your kind review, Jessica. We are pleased that you enjoyed your cabin stay! We enjoyed having you as our guest and hope you will visit often. Hurry back, new memories are waiting to be made!
had a wounderfull time at mountain splash. would go back again. need to get the water pressuer up at the cabin.Would recommend to others? Yes
Thank you for your kind review, Kenneth. We are delighted that you enjoyed your cabin stay. We appreciate your recommendation. I will pass this along to the proper department. We hope you will join us again during your next trip to Gatlinburg!
Mountain Splash Trip
The check in process was easy, the cabin was just as it was described and it was a beautiful place as well as gorgeous scenery. The only issue we had was check out time for 10am but the cleaning crew showed up at 930 and stared at us the entire time we loaded up the car. They didn't introduce themselves or say who they were til we were pulling out and they were bringing in their cleaning supplies. Very unprofessional to rush us out like that in my opinion. Other than that, it was an enjoyable stay!Would recommend to others? Yes
Thank you for your honest review, Jessica. We would like to stress that this is not indicative of a usual stay with us. We appreciate you making us aware and I have reported this to the proper department. I know our housekeepers are eager to get a start in the mornings, but this is unacceptable. However, we are truly pleased that you enjoyed your stay at Mountain Splash. It sounds like you chose the perfect cabin to relax and enjoy the scenery. We hope that you will visit us again in the future.
We stayed at the mountain splash- very clean, roomy, beautiful cabin. The pool made it so worthwhile. All the photos are true to life! Would have preferred a gas grill but managed fine on charcoal- nothing was missing - kitchen well stocked, comfy bed- great hot tub.couch may need replacing soon- sinking but overall absolutely awesome!!!! miss it so much already!!!Would recommend to others? Yes
Thank you for your wonderful 5 star review, Brenda. We are pleased to hear that you enjoyed your cabin stay and hope that you will visit us again during our next trip to The Smokies! Please keep in mind, as repeat guests you will enjoy 10% off all future bookings. Hurry back, new adventure awaits!
Mountain splash is a great cabin
We had a great time in the mountain splash, I highly recommend this cabin . There's so much to do in the cabin, and such a Beautiful view.Would recommend to others? Yes
Thank you for your wonderful review, Kimberly! We are excited to hear your stay was exceptional. We enjoyed having you as our guest and hope you will visit again soon!
Mountain Splash review - Eclipse Week 2017
We visted during the week of the solar eclipse. The cabin is almost on top of a mountain, except for a few other cabins in the vicinity, it is remote despite being only 5 minutes from one of the main drives into Gatlinburg. If you want peace and quiet and overall solitude, this is your place. But the location is very convenient with the grocery store and gas nearby andWould recommend to others? No
Thank you for sharing your experience with us, Richard. We are delighted you enjoyed your stay, however, disheartened to hear you experienced this issue. Thank you for bringing this to our attention. We did call our local wildlife specialist. A flying squirrel had managed to get inside and between the walls. We were able to have him trapped and relocated. The access point he got in at has been sealed as well to ensure this does not happen again. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.