Mountain Splash - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 1
- Bathrooms: 1.5
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Resort Pool
- Hot Tub
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Amazing! I would say perfect but there were a few minor cons & as awesome as this place is, I couldn't believe it but a hairdryer is a must. Now, for the biggest issue, the temperature. During late afternoon the upstairs turns into a sauna and well the downstairs room with pool was a sauna the entire time. By the time we arrived, the heat had gotten so high that we couldn't get it back down to a to a comfortable temp. The portable unit only seem to blow hot air and the normal unit was locked, so unfortunately our time downstairs (the coolest part of the cabin) was kept to a minimum.Would recommend to others? Yes
Thank you for your honest review, Chris. We are delighted to hear you enjoyed your stay at Mountain Splash. We certainly appreciate your feedback in regards to the temperature control. I have forwarded this information to the proper department to be reviewed. In an attempt to avoid confusion, we do send out an email prior to arrival noting that we do not provide hair dryers. We are very sorry if you assumed this item would be provided. We hope that you will choose to visit Elk Springs again in the future. Please remember, that as returning guests you will enjoy 10% off all future bookings!
Very NICE Stay:-)
Our cabin was very nice and very clean. Kids loved the pool!!! Would definitely recommend and come back:-)Would recommend to others? Yes
As always we love hearing about great family experiences! We are pleased that you and your family had such a great time at Mountain Splash. You certainly chose a great cabin to relax and create lasting memories together. We appreciate all recommendations and hope you will make plans to visit again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Great Little Cabin
Relaxing and enjoyable!!Would recommend to others? Yes
Thank you for your kind review, Billy! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
We were glad to be in our Jeep Wrangled because the driveway was a bit steep but that's part of the adventure staying in a cabin we think. Close to town but yet private. I would recommend saving the codes to the door before you leave town because we didn't have signal when we first pulled in.. thankfully I had viewable voicemail that I was able to view and get into the cabin..management went above and beyond to make sure our stay was enjoyable.Would recommend to others? Yes
Thank you for your wonderful review, Lori! We are delighted to hear we exceeded your expectations. We strive to provide exceptional service throughout your stay. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Nice, cozy cabin
We enjoyed Mountain Splash. The cabin is in good condition, and was relatively clean. We like staying in the Arts and Crafts area, and this cabin was not too difficult to get to, and was about 10 minutes from town. There is a steep grade to get up to it, but that's common. There is a neighboring cabin very close, in fact right across the driveway, that was unexpected and occupied with what appears to be some locals. They weren't a problem or anything, just very close.The pool was lots of fun, but could have been warmer. We couldn't swim for more than 15 minutes or so without becoming too cold to take it anymore.Overall, we enjoyed our stay and would recommend this cabin. No major problems or inconveniences. Like I stated, the cabin was clean. Carpets could use a shampooing, and floors needed mopping, but I'm very picky on cleanliness. Maybe that wouldn't bother someone else. It wouldn't stop me from renting this cabin again. Check in/out was a breeze. I loved getting the info via text message. We'd definitely use Elk Springs Rentals again!Would recommend to others? Yes
We appreciate your business and your kind review, Jennifer. It is great to hear you enjoyed your cabin stay! Thank you for bringing your concerns to our attention; I have forwarded them to the proper departments. Customers satisfaction is very important to us and we strive to make sure every guest has nothing but an amazing vacation! Please keep in mind, we do offer 24/7 staff assistance and we are happy to address anything that is not up to par during your stay. We look forward to your next visit with us and don't forget to mention you are a returning customer to receive your 10% discount. Hurry back, new memories are waiting to be made.
My wife and l enjoyed everything about the cabin we will most certainly be revisiting elk Springs ResortWould recommend to others? Yes
Thank you for your fantastic 5 star review, Johnny! We are pleased that you and your wife had such a great experience at Mountain Splash and we look forward to serving you again in the future. Please keep in mind, as repeat customer you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
The cabin was great except for a few things. The area where the pool table is located is way too small to actually play pool. No spare trash bags were found. The pool wasn't as heated as I thought it would be. Besides those few things it was a good location.Would recommend to others? Yes
Thank you for your review Woodrow. There should have been a spare trash bag left in each of your trash cans, as we only provide a starter supply of items for your stay. If this was an oversight by our staff, I deeply apologize if they didn't leave any extras. Our pool temperatures are set at 82*-85*. There is a thermometer in the pool skimmer for you to verify the temp is what it is supposed to be. Anything colder than that, should be reported to our Customer Service department so they can have a staff member come out to fix it for you. Despite your minor issues, we are pleased that you enjoyed your overall stay. We appreciate your business and hope you will consider a future stay with us.
My husband and I stayed at Mountain Splash cabin with our best friends for New Years weekend. Elk Springs Resort was wonderful. The cabin was clean and when we had to call due to the WiFi not working, maintenance was there within 15 minutes. Elk Springs texted and called to make sure we were settled in and had no problems. We would highly recommend!Would recommend to others? Yes
We are happy to hear your issue was resolved and you enjoyed your stay, Michelle. We truly care about the quality of your stay and want you to feel at home during each visit. It would be wonderful to have you as guests again in the future. Hurry back, new memories are waiting to be made!
The Cabin was nice. We booked this cabin specifically for the pool only the pool was out of order due to bad heat pump. My kids were disappointed. I would like to book another cabin in the future but will not pay extra just for one with with a pool. Then we had a scare because maintenance was sent out to check on the pool only he did not inform us he was their. Imagine our surprise when we found a man downstairs in our pool room at 11:00 at NIGHT! Yeah didnâ€™t like knowing a stranger was in our cabin without telling us.Would recommend to others? Yes
We appreciate your review, Esteban. We certainly appreciate your feedback regarding your visit. It is regrettable that you had issues with the swimming pool, as we are aware this is a major amenities. We are pleased that you liked the cabin itself and look forward to serving you again in the future. It looks as though our management team has offered you an additional discount returning and we hope you will use that very soon. Again, we apologize for the inconvenience. Thank you for sharing your thoughts.
Great for Couple looking for getaway
We had a great time and great cabin for a quick getaway for a coupleWould recommend to others? Yes
Thank you for your 5-Star review, Greg! We are delighted to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will visit again soon!