Mountain Glory - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 1
- Bathrooms: 1
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
The cabin was beautiful, the view was gorgeous, and overall I had a great experience. It was difficult at first to find the cabin, but it was dark and I was unfamiliar with my surroundings. The staff were very helpful when I called and asked for more directions. My only complaint is with the hot water heater. I tried running a bath, and the tub was about a third of the way full when the hot water ran out. Other than that, my stay at mountain glory was perfect.Would recommend to others? Yes
Thank you for sharing your experience with us, Andrew. We are delighted that you enjoyed your cabin stay and that our staff could be of assistance to you. We truly appreciate your feedback in regards to the hot water as well. This has been reported to the proper department and I can assure you we will have this inspected. Mountain Glory is definitely a wonderful cabin with a nice view and a great location. We hope you will make plans to visit us again during your next trip to Gatlinburg.
Best Getaway Ever
This was our first trip together without the kids in 10 years. It was amazing! The view was beautiful and we loved the big open windows.Would recommend to others? Yes
Thank you for allowing us to be a part of such a special get-away, Collene! We are delighted to hear your stay was exceptional. We hope you will consider staying with us again in the future.
New years Eve stay
I will definitely be going back for another stay at Elk Springs Resort. FYI, repeat customers get 10% off.Would recommend to others? Yes
We are pleased that you enjoyed your recent stay! We look forward to serving you again very soon!
Clean an cozy oasis.
I have so many great things to say about this cabin. When we arrived we found that the cabin was clean, dust free, and looked just as it did in the photos. I must also say that the company was a dream to deal with. I love their business model, no messy check in/out process. I only had to contact them once due to the power going out. I called about 5 minuets after it had gone out and to my surprise the office had already reached out to the power company and new all about the issue. My only criticism was the hot tub was cod when we arrived and was unable to use it the first day. It takes about 10 hours to heat up to 100 degrees. If we didnâ€™t turn it on as soon as we got there we may not have been able to use it for two days. Not a huge deal, but after a long drive we were really looking forward to it. Overall I can say that we will be coming back next year to stay in this cabin. It is by far my favorite vacation spot yet.Would recommend to others? Yes
Thank you for your kind review, Cleveland! We are excited you enjoyed your stay, however, disheartened to hear you experienced this issue. The hot tubs are drained, cleaned, and refilled between each stay. They are supposed to be turned back on by our housekeepers to start the heating process. We sincerely apologize if this was not the case. Your feedback has been shared with our housekeeping supervisor to ensure this process is followed. We sincerely apologize for any inconvenience experienced and would consider it an honor for you to stay with us again.
Beautiful views. Great little cabin!Would recommend to others? Yes
Thank you for your wonderful review, David. We are excited to hear you enjoyed your stay. We hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Mountain Glory, PLEASE MORE LIKE MOLD Mountain Glory
Upon waking up in the morning as we opened our eyes we seen BLACK MOLD in the ceiling above our bed which had been growing throughout the center of the A-Frame ceiling. We immediately called Elk Springs Resort "office" (which you come to find out they do not have a location of an office for guests, but rather answer the phones from their own houses while kids scream in the background). We explained what we seen and were told we could not be refunded or assigned to another cabin until maintenance arrived and verified. Which he did almost 1.5 hours later and we already packed up and left the cabin. He was in there for 2 minutes and said "Oh my, now that has been there for a long long time and this is serious"... NO ****! How did this go unnoticed for so long??? We were offered to another cabin only to use for one day and then move to another cabin for the following day. So we took our PARTIAL Refund and paid $250 more at another cabin company to utilize for the rest of our vacation. I do not recommend this place as the rerouting of calls and having to call multiple times to reach someone who was at home with no office for us to go to and speak to someone directly.Would recommend to others? No
We appreciate your honest review, Shaun. It looks as though you brought this very important issues to our attention and we thank you for sharing your concerns. Please know this is not indicative of a usual stay with us. It looks as thought our management team did a significant refund for the inconvenience. Although we know money is not everything, we certainly didn't want you to leave our resort on bad terms. I apologize for the oversight and I can assure you this is being addressed. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts with us.
Stayed at Mountain Glory for 5 days.
It was a very nice experience. Texted door entry codes in advance, received a call the second day checking if everything was ok. The cabin overlooks a thirty foot drop over some other homes, but they are pretty well screened by the trees. Nice to not be in town and you are at the end of the road. Has a dishwasher and washer/dryer. Could have used a larger hot water heater as a shower and a shave will run out the hot water quick. The property was clean and well maintained and we used it as a daily base of operations for our day trips. I would stay there again.Would recommend to others? Yes
Thank you for your wonderful review, Jeff. We certainly appreciate your feedback as it helps to ensure we are constantly improving. It was our pleasure to provide you with a luxury property. I will forward your suggestion regarding the hot water along to the proper department. We hope you will visit us again very soon!
Beautiful cabin, gorgeous view! everything about our stay was perfect. Already planning a return trip next year!Would recommend to others? Yes
Thank you for your 5-Star review, Anna! We appreciate your kind words and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
Mountain Glory Review
My husband and I stayed here for 6 nights and had a wonderful time. The view of the mountains from this cabin was amazing, you could see the mountains from both levels of the cabin. The cabin was very clean, as was the kitchen, hot tub and the bathrooms. It was a far enough distance away from the busy downtown so that we felt secluded, yet close enough to go get a bite to eat for dinner. We would go back in a heartbeat!Would recommend to others? Yes
Thank you for your wonderful 5 star review, Robert! We are pleased that you enjoyed your stay at the Mountain Glory cabin. This cabin is a great place to relax and create lasting memories together. With great views and top-notch amenities, it is one of my personal favorites. We hope that you will visit Elk Springs in the near future. Don't forget, as returning guests you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made!
Beautiful cabin, beautiful view
When we arrived the central air was not working. We made a phone call to the resort and they had a repair guy there within half to 1 hour . Solved the problem in a timely manner. He was very kind and apologetic. Other then that issue, the cabin was amazing!Would recommend to others? Yes
Thank you for your kind review, Stephen. We truly apologize about the AC issue but we are so glad our maintenance team was able to take care of it in a timely manner. We hope you will join us again during your next trip to The Great Smoky Mountains. Hurry back, new memories are waiting to be made!