SmokyMountains.com - Property On-Boarding Checklist

	A	B	C	D	E	F	G
1	Owner Related Tasks
2	Order	Item	Task Owner	Days Required To Complete	Complete? (Y/N)	Date Completed	Notes
3	1	Get Signed Contract from Owner	Property Manager
4	2	Welcome owner to the program formally.	Property Manager
5	3	Request liability insurance documentation	Property Manager
6	4	Setup Direct Deposit Account	Property Manager
7	4	Setup Owner Contract in system	Property Manager
8	5	Request all cable/satellite account information	Property Manager
9	5	Request to be added as authorized user to all cable, utility, and related accounts.	Property Manager
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12	Legal & Administrative Related Tasks
13	Order	Item	Task Owner	Days Required To Complete	Complete? (Y/N)	Date Completed	Notes
14	1	File tax documentation with local authorities	Property Manager
15	2	File property with insurance provider	Property Manager
16	3	Setup property in HotSpot Tax	Property Manager
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20	Property Related Tasks
21	Order	Item	Task Owner	Days Required To Complete	Complete? (Y/N)	Date Completed	Notes
22	1	Create new folder in GDrive for property	Property Manager
23	2	Complete initial Walk Through of Property	Property Manager
24	3	Order linens specific to that property	Housekeeping Manager
25	4	Setup Inventory Spreadsheet in GDrive	Property Manager
26	4	Inventory: Kitchenwares	Housekeeping Manager				List of items needing to be ordered, etc. here
27	4	Inventory: Linens	Housekeeping Manager
28	4	Inventory: Electronics	Housekeeping Manager
29	4	Inventory: Photo product number of appliances	Housekeeping Manager
30	4	Inventory: Photo serial/product number of TVs, Cable boxes, Routers	Housekeeping Manager
31	4	Inventory: Bed/Mattress counts	Housekeeping Manager
32	4	Photo: Hot tub control panel for reference	Housekeeping Manager
33	4	Photo: Each remote control and reference room/device	Housekeeping Manager
34	4	Photo: Thermostat(s) and floor(s) controlled	Housekeeping Manager
35	4	Photo: Fireplace & Fireplace control panel/switch	Housekeeping Manager
36	4	Inventory: Notate any damaged items	Housekeeping Manager				Notate any items in need of repair/replacement
37	5	Schedule housekeeping to perform initial on-boarding clean and linen setup	Housekeeping Manager
38	6	Create property in Property Management Software (PMS)	Property Manager
39	6	Setup all amenities in PMS	Property Manager
40	6	Setup property specific fees and taxes in PMS	Property Manager
41	7	Program Door Lock for Property	Property Manager
42	8	Schedule Maintenance to install Door Lock	Property Manager
43	9	Install Door Lock	Maintenance Manager
44	9	Update Wireless Internet Settings	Maintenance Manager
45	10	Wait for network propogation of property	IT
46	11	Insert property ID in propogation database on site	IT
47	12	Setup SmokyMountains.com site specific information and settings	Property Manager
48	13	Run property sync job	IT
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51	Marketing Related Tasks
52	Order	Item	Task Owner	Days Required To Complete	Complete? (Y/N)	Date Completed	Notes
53	1	Schedule professional photos of property
54	2	Perform Rate Crawl
55	2	Perform competitive research and pricing analysis
56	3	Write high quality copy for property listing
57	4	Do initial rate rule configuration and setup
58	5	Coordinate go-live of listing with IT
59	6	Push listing live on SmokyMountains.com
60	7	Setup listing on HomeAway
61	8	Setup listing on FlipKey
62	9	Setup listing on Perfect Places
63	10	Setup listing on direct list sites
64	11	Populate ID's in StaySense Auto-Responder
65	12	Setup email Templates
66	13	Order property signage
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68	Guest Related Tasks
69	Order	Item	Task Owner	Days Required To Complete	Complete? (Y/N)	Date Completed	Notes
70	1	Setup arrival information for property	Property Manager
71	2	Create property specific literature for guest	Property Manager
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